Access Facilitator - Community Adult Learning Program

Northern Lakes College - Loon River, SK (5 months ago)

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Job Description

Title:
Access Facilitator – Community Adult Learning Program

Department:
Academic Upgrading

Major Job Function:
Provide various services to students, staff and the community including but not limited to course delivery, site management, student recruitment, marketing, and learning support.

Duties and Responsibilities:
Provide Reception (phone & walk-in) and handle inquiries
Open and close facility/rooms
Facilitate application forms
Orientate students to programs, services and facility
Refer students for educational & career planning
Provide information and referrals for student funding and student counselling
Provide internet, library & research assistance to students
Prepare supplies/materials e.g. photocopying
Distribute, collect, return learning materials
Coach students in study & time management skills
Proctor Exams
Administer evaluation forms
Arrange and set up facility for conferencing including connections & equipment hook-up (e.g. audio-conference, video)
Maintain/troubleshoot learning technologies
Ensure security for equipment, resources and exams etc.

Skills/Knowledge:
Excellent communication skills
Excellent customer service skills
Excellent organizational skills
Ability to work in a fast-paced environment

Contacts (Internal and External):
NLC staff, general public, students

Qualifications:
A High School Diploma or equivalent and experience working with the public are required. Experience with Microsoft Office software is required. Experience with teleconference and video equipment would be assets. Experience working in educational environments would be an asset.