Join us in cultivating a collaborative workplace driven by unique perspectives. We’re proud PwC advances a culture that helps everyone to thrive. It's one of the reasons we're recognized as a "Top Company" to work for in Canada. As you ignite a meaningful career and build a network that’ll last for life, you'll work with people from diverse backgrounds and industries to help solve important problems, empowered by technology to turn today's ideas into tomorrow's solutions. We cultivate an environment in which our differences are embraced and our people feel comfortable bringing their whole selves to work. An empowering and diverse environment starts with you. Are you ready to get started?
A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.
Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.
Important point to consider
Putting the safety of our people and clients first as we look to a hybrid future: The health, well-being and safety of our colleagues, clients, and communities is our number one priority. Vaccinations have proven to reduce the risk of COVID-19. Effective Friday, October 1, 2021, PwC Canada requires all partners, staff, contractors and visitors to be fully-vaccinated when entering a PwC location, subject to applicable legal exemptions. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating. Read this press release for further details.
What you'll create and do
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities for this management level include but are not limited to:
Responsible for providing front-facing support to routine questions, completed inquiries and transactional support to HC process firmwide working in collaboration with the HC Business Partners (HCBP), Centres of Excellences and the Professional HC Services Team
Scope of support includes Core Human Capital, Disability administration, Leaves, Offboarding, Global Mobility administration, Campus Recruitment administration, Learning & Development administration, and Data Management & Reporting
Act as next level support for query resolution and complex inquiries
Escalate issues and resolve matters in partnership with Human Capital Service Centre Manager
Responsible for ensuring process updates are completed and training is provided to Human Capital Service Centre administrators.
Review of HCSC communications (letters, verification of employment, clawbacks, scripts etc)
Understand the full range of HC processes and programs available to our people and be able to research ad hoc requests or escalations
Review payroll inputs/EIBs prior to payroll cutoff
Collaborate with various teams to respond to ongoing queries and issue resolutions
Work closely with the HC Technology Team on supporting HC systems and technical escalations
Liaise with HC colleagues from the HCBP and Professional HC Services Team to effectively enable HC operations
Project assistance as required, and other duties as assigned
What you’ll bring to this role
An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
A demonstrated commitment to valuing different and working alongside diverse people and perspectives
Demonstrated interest in Human Resources is considered an asset
Certified Human Resources Professional (CHRP) designation complete or in progress is considered a bonus
Prior technical knowledge including experience with Workday
The ability to communicate effectively, consult with others, build relationships, facilitate group discussions, and understand change management.
Ability to review own work and others’ for accuracy and completeness
Strong relationship building skills and focus on customer service with the ability to deal with individuals at all levels within the Firm including leadership
Excellent verbal communication, organizational, time management and listening skills.
Well-developed written communication skills
Demonstrate exceptional attention to detail
Ability to deal with a large number of competing activities/tasks with changing priorities
Ability to work both independently and as a team player
Excellent judgment and strong problem solving skills
Ability to perform under time constraints and calmly meet deadlines
Bilingual (written, spoken) proficiency in French is an asset
Why you’ll love working for PwC
At PwC, we support you through a range of financial and non-financial rewards and benefits. Discover a life that works for you with our diverse, inclusive and flexible culture. To learn how you can grow and shine in your career at PwC, please visit: https://www.pwc.com/ca/whypwc
See how you can create your future at PwC
At PwC, we embrace new technology where you will learn to innovate and deliver differently. For Administrative, Specialist, Associate, Senior Associate, and Manager roles you may have the opportunity to participate in an on-demand video interview. To learn more about our innovative cloud-based online application interview process click here: https://www.pwc.com/ca/applytopwc
We take your privacy seriously. To protect your personal information, please submit your application directly through PwC Canada Careers: https://www.pwc.com/ca/en/careers.html
PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
Every day we see how people make businesses great. But it's not only about skills. If your experience is close to what we're looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.