Veterinary Receptionist - Evenings/Overnights

Veterinary Emergency Clinic - Toronto, ON (30+ days ago)

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The Veterinary Emergency Clinic located near Yonge and Davenport is looking to add to its Front Office team. We currently have 2 positions available covering evenings and overnights (including weekends and Holidays).

Responsibilities Include:

  • Answer Phones, direct calls, take messages
  • Register clients and patients upon arrival in the ER
  • Admit patients using standard admit procedures, including securing appropriate deposit
  • Discharge patients using standard discharge procedures
  • Fax medical history or case summary to Referring Veterinarians
  • Confirm accuracy of client and patient information
  • Prepare medical charts
  • Maintain a clean working environment - including reception desk and client waiting room
  • Book appointments for referral services and fax appropriate referral forms
  • Provide Clients and referring veterinarians with information regarding VEC services
  • Understand the triage definition and call for a triage technician when necessary
  • Follow through with pet Insurance forms

Our ideal candidate will possess advanced skills in communication, multi-tasking and attention to detail with a focus on client relations. You must also be punctual and reliable. Flexibility to work shift work is mandatory as we are a 24 hours clinic.

Experience in the Health Care or in the Veterinary industry and/or a diploma in Medical Office Administration is desired. If you are interested in working in a challenging and fast paced environment, please forward your resume.

Veterinary Emergency Clinic welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Salary: $15.00 to $17.00 /hour


  • Veterinary Receptionist: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)
  • veterinary: 1 year (Preferred)


  • English (Preferred)
  • French (Preferred)