Clinical Informatics Process Specialist, Provincial Systemic Therapy

PHSA - Vancouver, BC (6 months ago)

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BC Cancer is committed to reducing the incidence of cancer, reducing the mortality from cancer, and improving the quality of life of those living with cancer. BC Cancer provides a comprehensive cancer control program for the people of British Columbia in partnership with regional health authorities to deliver a range of cancer services, which include prevention, screening and early detection, diagnosis and treatment, research, education, supportive care, rehabilitation and palliative care. It operates six regional cancer centres in Surrey, Kelowna, Vancouver, Victoria, Abbotsford and Prince George, along with two research centres that conduct research into the causes and cures for cancer.

BC Cancer is currently engaged in a Clinical & Systems Transformation (CST) project, which will improve the safety, quality, and consistency of patient care as well as streamline processes for care providers and clinicians through a common electronic health record.

BC Cancer is a part of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: • Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.

Clinical Informatics Process Specialist, Provincial Systemic Therapy, BC Cancer

Reference # 78630

Regular, Full-Time

750 W Broadway,

Vancouver, BC

The Clinical Informatics Process Specialist is responsible for leading and supporting clinical work flow design and change initiatives in support of the development and prioritization of the clinical information solutions for Provincial Systemic Therapy with a particular lens on ensuring nursing practice and impacts are understood and integrated in a multidisciplinary team environment. This includes prioritization and escalation of change requests / issues, managing the workflow, build and validation of new systemic policies, pre-printed orders, order sets and protocols.

Applying a broad range of both clinical and informatics knowledge and experience, the Clinical Informatics Process Specialist provides direction and leadership to staff and works collaboratively with clinical and business stakeholders to support change and is the responsible person for coordinating approval and workflow management of the Chemotherapy Data Dictionary, and access programs such as Compassionate Access Program and the Special Access Programs for treatment. The Clinical Informatics Process Specialist will be responsible to ensure appropriate clinical input and stakeholder engagement for all clinical decision support tools and documents in Systemic Therapy.

Duties and Accountabilities:
Leads and supports the strategy, development and implementation of clinical workflow design and change management initiatives to support clinical and business practice in the maintenance, adoption and implementation of existing and new policies, pre-printed order’s, order sets, and protocols, including clinical content of the Chemotherapy Data Dictionary.
Reviews and leads clinical methodology and process for nursing resource impact analysis, including keeping methodology relevant and following best practice within the Chemotherapy Data Dictionary. Provides clinical expertise on creation of clinical protocols and tools.
Provides approval and workflow management of special access and compassionate access programs for systemic therapy.
Provides direction, interpretation and leadership to all clinical staff related to the Compassionate Access Program and the Special Access Programs by giving advice and providing recommendations and guidance in situations that require interpretation and judgment.
Acts as a change agent/escalation point for clinical issues and constraints in the identification, development, planning, implementation, and sustainment of clinical informatics strategies in support of quality patient care and professional practice.

Education, Experience and Training

A level of education, training and experience equivalent to a Bachelor of Nursing Degree, or related health sciences discipline such as Systemic Therapy or Chemotherapy.
Five (5) years recent related experience using information systems, including experience in a leadership role.
Proven hands on experience using complex business information systems, such as CAIS or Cerner.
Skills and Abilities

Exceptional leadership skills.
Ability to communicate effectively both verbally and in writing.
Experience in a clinical setting.
Accurate and detail oriented.
Excellent problem solving and analytical skills.
Exceptional customer focus and strong professional acumen.
Highly organized and adept to managing multiple priorities.
Computer literacy with word-processing, spreadsheet, presentation, project management and database applications.
Demonstrated ability to analyze situations, develop resolutions and support remedial action.
Demonstrated self-starter with high level of motivation.
Adaptable and flexible to meet changing priorities and resource constraints.

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To learn more about the Clinical & Systems Transformation (CST) Project, please visit:

Applications will be accepted until position is filled.

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The PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.