Administrator, Cash and Payment Operations

RBC - Toronto, ON (29 days ago)

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What is the opportunity?

In this role, you will be responsible for the execution of all activities related to cash processing and reconciliation operations in the market for all client segments.

What will you do?

Execute operating procedures that ensure high level accuracy, timeliness and completeness of all processes.
Contribute to environment of continuous improvement that assesses workflow, processes and procedures on an ongoing basis, ensuring maximum efficiency and quality within the department.
Achieve preset targets measuring service quality & effectiveness against appropriate benchmarks and identify opportunities to enhance our service and value proposition for our clients.
Follow preset procedures ensuring compliance with applicable regulatory requirements as well as corporate audit and risk management requirements
Contribute to satisfactory results in all internal & external audits
Undertake ongoing training & development of staff on operating procedures & regulatory requirements.
Ensure appropriate liaison with Risk and Control area within Operations and ensure all suspense accounts are current and upto-date
Be accountable for ongoing satisfaction of clients by ensuring deliverables meet client needs and expectations

What do you need to succeed?


Demonstrated strategic team player
Accurate Data Entry Skills
Demonstrated ability to work under pressure.
Sound knowledge of Microsoft Excel
Client service management
Pertinent industry and regulatory/compliance knowledge


Bilingualism in French and English
Degree educated or equivalent would be preferred but not essential
Technical knowledge in Global Payments practices
Technical knowledge in different investment instrument types
Technical knowledge in SWIFT Message Types

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
Opportunity to obtain handson experience throughout your role
Working with an exciting, closeknit, supportive & dynamic group
Opportunity to collaborate with other business segments within the bank
Excellent career development and progression opportunities
A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation

City: Toronto
Address: 155 Wellington Street West
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Position Level: PL10
Required Travel(%): 0-25
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 02/07/2020
Req ID: 218056