The Salvation Army is looking for a qualified and dedicated individual for the Residential Worker position at the Men's Shelter.
The Residential Worker is required to demonstrate empathy, concern, and interest in providing quality care to residents in accordance with The Salvation Army values & standards.
This is a casual on-call position with variable hours.
Provide support to residents in Residential and ensure that their emotional, psychological, and physical needs are met
Be familiar with program policies and procedures, and must be able to implement these into daily tasks
Ensure that the environment of the program is supportive, nurturing, and encourages a high degree of resident involvement including decision making
Be aware of all residents and their activities, and follow through with case plans, expectations, and required programming
Responsible for ensuring residents can acquire funding in an efficient and timely manner by liaisoning with Income Assistance or other financial resources
Prepare and present shift exchange to share information with the next shift and provide consistency in the home for all residents and staff
Care for resident’s health needs and seek medical attention in a timely manner
Read and document in necessary logs/files each shift – all documentation should provide objective information including behaviour, attitude, and concerns regarding all activities, events, and meetings.
Ensure quality presentation of meals and snacks as required on shift, while maintaining a high level of cleanliness of the eating and cooking area’s and assisting residents with nutritional needs
Cleaning and sanitizing as necessary and ensuring the safety of the property
Able to communicate in a clear and concise manner with residents, staff, professionals, and members of the public while maintaining confidentiality, fairness, and respect.
Remain alert and awake at all times throughout all shifts
Complete EAH (Emergency After Hours) program tasks as assigned
Other duties as assigned by Program Coordinator
Minimum Education Level Attained:
The successful job applicant will have completed high school, plus specialized courses of up to six (6) months (Addictions Facilities). Preferred certificate, diploma, or degree in related field (ie: Social Work, Psychology, Addictions, or other Humanities) NOTE: An alternative level of education and experience may be acceptable
Special Licenses, Diplomas, Certifications or Requirements:
The successful applicant will hold/have:
**See Precautionary Measures**
Minimum Prior Related Experience:
The incumbent must have the following experience before hire: More than one year but less than three years of prior related experience, including, experience with frontline work in a social service setting.
Physical Effort/Dexterity Required:
The performance of the job requires moderate amounts of keyboarding and performing walk abouts.
The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information.
Responsibility for Financial Resources:
The incumbent’s responsibility for Financial Resources: The incumbent is involved in minor financial matters regularly, or on a relief basis, or has responsibility for the wise use of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has no input into the annual budget.
Responsibility for Human Resources: T
he incumbent’s responsibility for Human Resources: The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees, volunteers and/or students.
Work Environment: The incumbent’s work environment is typically in a shelter and/or in treatment facilities. The incumbent will work under the following disagreeable conditions:
Dealing with angry people
Work schedule affecting lifestyle
The incumbent may have little to no travel required.
Exposure to Hazards: The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:
Physical attacks by others
Exposure to infectious diseases
Exposure to bodily fluids
Other dangerous situations
Precautionary Measures: The incumbent must take the following precautionary measures (in addition to health and safety rules):
Immunization for Hepatitis B
Vaccination against Tuberculosis
Current Certification in First Aid/CPR
Criminal Police Investigation Check (CPIC)
Non-violent crisis intervention training
If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.
The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.
In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.
This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.