Under general supervision and direction of the Royal Alexandra Hospital Rehabilitation manager, this position provides clerical support in the RAH hand therapy Clinic and the RAH rehabilitation department. Working with administrative and clinical staff to provide excellent patient care, the Administrative Support III - Clinic Receptionist will provide general reception, scheduling, billing and filing duties. A comprehensive understanding of rehabilitation and therapeutic services in both acute and outpatient settings is an asset. The RAH rehabilitation program seeks to provide excellent patient centered care through education, mentorship and implementation of evidence and best practice strategies and every member of the team is essential in ensuring this happens. This position may also provide assistance with payroll entry as needed.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III
Union: AUPE GSS
Department: RA-Speech Pathologist-EDM
Primary Location: Royal Alexandra Hospital
Multi-Site: Not Applicable
Posting End Date: 24-FEB-2020
Temporary Employee Class: Temp P/T Benefits
Date Available: 13-APR-2020
Temporary End Date: 16-APR-2021
Hours per Shift: 6.2
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $22.56
Maximum Salary: $27.42
Vehicle Requirement: N/A
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Recognized Unit Clerk, medical office assistant certificate, or equivalent required. Must have completed a Medical Terminology course. Medical receptionist experience is required. Must be able to embrace change. Must be motivated, self-directed, and able to prioritize and keep pace in a busy clinic. Demonstrated strong organizational skills, attention to detail, and accuracy required. Must be able to prioritize and organize to meet the needs of several physicians. During peak periods, the incumbent deals with multiple calls for attention (physician requests, patients, phones ringing, trouble shooting, etc.). Accuracy and attention to detail is important. Excellent communication and interpersonal skills required. Reliability and accountability is essential.
Proficient computer skills with the following applications: excel, MS Word, outlook.- knowledge and experience with VAX, Connect care, oracle, epeople and eclinician is an asset. Outpatient clinic experience preferred. Experience in a rehabilitation clinic is an asset.