Automotive Service Advisor

Ed Learn Ford Lincoln - St. Catharines, ON (4 months ago)

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Service Advisor

Ed Learn Ford Lincoln, part of an ambitious auto group representing multiple brands throughout Ontario, is seeking an experienced Service Advisor for their service department.

We care deeply about creating a positive employee experience and an exemplary customer experience!

Our ideal candidates will be excellent communicators, will love working directly with both customers & co-workers, are business-people and people-people.

The best candidates will understand that customers have a choice in where they purchase and service their vehicles, and will work hard to ensure that we provide an unparralleled service experience to show our customers real value for their hard-earned money.

Essential Skills & Qualifications:

  • Passion for delivering an amazing customer experience
  • Operates with the highest of integrity
  • Self-Motivated with exceptional initiative and high energy
  • Process driven with impeccable organization and prioritization abilities
  • Exceptional problem solving, customer service & conflict resolution skills
  • Impeccable follow-through and commitment to quality service
  • Establish excellent “One Dealership” relationships with other department managers to help deliver on our customer promise
  • Previous service advisor experience with a franchised automotive dealer a definite asset

We offer a competitive compensation package, a positive team atmosphere and advancement opportunities throughout the dealership and company for the best candidates.

Job Type: Full-time