Strategic Accounts Manager- Western Canada
It is the regional Strategic Account Manager’s responsibility to influence the Multi-Family, Multi-Family New Construction, Single Family, Senior Living, and Student Housing business channels in an effort to specify the entire spectrum of Shaw Floors product offerings. i.e. carpet, resilient, hardwood, laminate, tile and stone, turf, and commercial.
Identify and penetrate the influencers in the MF and SF business channels including but not limited to apartment management companies, multi family developers and owners, architects and design firms doing interior design work for apartment jobs, general contractors building apartment projects, single family builders, and flooring dealers operating in this channel
Build relationships with key decision makers and use consultative sales skills to identify customer needs and develop appropriate customer solutions/strategy. Make detailed sales presentations to key decision makers that demonstrate the Shaw advantages while demonstrating ROI to end user.
Develop programs that specify use of Shaw products to increase overall profitability while meeting customer/end user needs. Create contracts that dictate program terms. Once contracts are in place, ensure compliance of the agreed program to deliver the value add for user
Effectively develop and use cold calling techniques to gain meetings with key influencers
Prepare and negotiate supplier agreements within the parameters of the HF and PS programs with respect to volume incentives, rebate programs, product selections, etc.
Act as the intermediary between Shaw flooring dealers, TMs and RVPs and key decision makers within Builder/MF community to create lasting and profitable business arrangements for all
Work closely with TM’s and RVP’s to ensure we are providing the information to implement the specifications and manage the bid processes. Effectively communicate lead and project information.
Be proficient in presenting both verbally and electronically all of the Home Foundations and Property Solutions products. Demonstrating knowledge of our presentation tools, marketing tools, warranty details, sample types, and other Shaw features and benefits.
Demonstrate the ability to develop leads via use of salesforce.com, bid clerk, hanley wood, dodge reports, etc....
Four year degree preferred
2+ years related sales experience
Designer background a plus
Previous builder/multi family experience preferred
Experience with strategic-Consultative Selling Technique
Experience creating and delivering presentations
Build Customer Satisfaction
Deliver Compelling Communication (orally and written)
Build Trusting Relationships
Canadian Regular Shift
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