Sales Development Representative, Outbound

Coursera - Toronto, ON (30+ days ago)

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Coursera is a leading online learning platform for higher education, where 64 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. 2,500 companies trust the company’s enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.

The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As an Outbound Sales Development Representative (SDR) you will be responsible for qualifying leads for our sales team. You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business.

Your knowledge of edtech, and enterprise learning combined with superior communication skills and analytical abilities, will shape Coursera’s B2B business to help us provide more access to education globally.

Check out life at Coursera on The Muse!

Your Responsibilities:
Build a pipeline of leads for the sales team by qualifying outbound requests
Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
Partner closely with members of the sales and marketing operations teams improving processes

Basic Qualifications:
A degree or professional experience
1+ years of experience in Sales Development
Excellent written and verbal communications and listening skills
Experience with high volume request and excellent time management skills
Comfort working in ambiguous, quickly-changing environments
Experience with sales and or marketing tools such as Salesforce, Outreach, Marketo

Preferred Qualifications:
A Bachelor's Degree
Proven track record of success in sales/business development in a target driven environment, ideally in SaaS/High-Tech
Strong prospection skills and ability to develop business in new accounts
Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment
High motivation, resilience and ambition to build a career at Coursera
Ability to understand customer needs and meet that need with a successful product sale
Ability to multi-task, take initiative, prioritize, and manage time effectively
Willingness to advance in our organization by demonstrating their ability to be tenacious self-starters every day.
If this opportunity interests you, you might like these courses on Coursera:
Influencing People
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at

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