Senior Manager, IT Applications

Ciena - Remote (30+ days ago)

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Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

What will you do at Ciena?

The Senior Manager of IT Applications will provide onsite leadership and direction to the Oracle / Oracle Applications Database Administrators team. They will be responsible for implementing an Agile Service Delivery team for the DBA team which supports the Ciena Oracle database environment consisting of both Oracle E Business Suite (EBS) and non-EBS databases, located in OCI.

The position will report directly to the Director of IT Applications - Oracle.


Ensure overall management, tracking, and reporting of all database related activities for cross-functional, project-oriented work efforts, supporting the delivery of projects and transformation programs on time, within budget, to high quality standards in alignment to the strategic objectives
Ensure that the support for all Oracle and non-Oracle applications handled by the DBA team is aligned so as to keep all applications running with minimum disruption to BAU and plan for improvements in service delivery over time
Manage internal and external teams in order to deliver the projects and support as above. This would include hiring, performance reviews and overall talent management for the internal team
Optimize the way Ciena leverages IaaS in OCI and explore PaaS for SaaS
Improve proactive monitoring of databases, applications, concurrent processes, license deployment and usage, security compliance
Optimize OCI consumption and utilization
Look at better ways of doing what we do with respect to solutioning our applications/ databases/ networks, building, upgrading, patching cloning and supporting databases
Engage with Oracle and other vendors closely to build sound relationships which Ciena can leverage
Build team morale and engagement and plan for upskilling/cross-skilling the team so team members can be more updated on contemporary skills and also build back up resources within the team

General Activities

Act as a strategic driver for organizational excellence, who seeks to enhance the practices of execution management, organizational governance, and strategic change leadership
Build relationships with managers and staff across the organization to provide effective support and timely facilitation/management of DBA needs of all projects
Contribute to budget input and technology licensing
Contribute in the planning process for budgeting for database related requirements of business projects. Monitor the budgets, in coordination with respective managers to ensure financial objectives are met as per the budget
Manage, hire and develop a team of high performing team members
Establish priorities and assess performance against priorities for individuals and team
Influence organization design to optimize value; onshore/offshore, consultants/ in-house
Assist in vendor evaluation when needed
Manage contractors and consultants as needed in support of projects and day to day operations

Areas of impact

Oracle Applications Project & Support Delivery
Process Improvements leveraging IT solutions best suited to meet business needs
Vendor and SLA management
Project & program governance
Stakeholder management


Extensive Oracle Applications database management experience, including 5+ years of supervisory experience in managing at least 30-member Oracle Development / DBA teams
Good experience of managing DBA teams and entire gamut of DBA activities including Oracle installation, patching, upgrade, migration, security tools etc.
Extensive experience of Oracle EBS, SaaS, Paas and IaaS
Familiar with ITIL concepts
Good project management skills
Ability to establish effective working relationships all IT functions: infrastructure, service owner, service delivery, PMO, Security, Executive Leadership, etc.
Experience in Agile development preferred
Experience in a highly transformational culture and environment

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About Ciena
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.

Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose. We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world. With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!

Being You @ Ciena
As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination.
Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.