Retail / Rental Sales Associate

Kananaskis Outfitters - Kananaskis, AB (30+ days ago)

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Note: This is a contract position that will end in September.

Job Description

Kananaskis Outfitters is a family-owned rental/guiding/retail shop located in the Kananaskis Village. An incredibly scenic location, Kananaskis Outfitters is located in a mountain playground with endless opportunities for adventure. As a family-owned business, you will work closely with the owners and the rest of the team. We pride ourselves on providing an excellent customer experience, both in the shop and on the trail.

Housing available in shared room staff accommodation onsite $450 plus damage deposit.

Meals are available at the onsite cafeteria for $6 a meal. Simple kitchen included in your room.

In the Shop…

The Kananaskis Outfitters shop contains a variety of outdoor gear, accessories, and clothing, along with a seasonal assortment of rentals. In the summer, we rent mountain bikes, canoes, kayaks, and stand up paddleboards. In the winter, we rent snowshoes, xc skis, ice skates, and fat bikes.

A large portion of working in the shop is assisting with rentals. You will help guide the customers through the rental process, properly sizing them for equipment and giving trail or trip suggestions.

The Outfitters has become known as a sort of visitor information center for Kananaskis. It is important to become familiar with the local area and trails so that you can offer great advice to visitors. This knowledge can be acquired over time while working here. Asking questions is always encouraged.

The products that we carry in the shop are all items or brands about which we are passionate about; the brands are carefully selected to show our passion for sustainability, innovation, locally sourced materials, ethical manufacturing, and great quality. As you work in the shop, you will learn about these different brands and products so that you can share their story with customers.


  • Actively sell merchandise and rent equipment
  • Provide exceptional customer service
  • Input inventory, merchandise, clean, set up retail displays
  • Outfit customers with appropriate rental equipment
  • Give accurate trail directions for K country area
  • Keep the shop clean and organized
  • Maintain rental gear (Bike tech skills would be a great asset)
  • Work weekends and holidays

Qualities of an Ideal Candidate...

  • Enjoy working with people
  • Attention to detail
  • Bike tech skills
  • Punctuality
  • Great customer service skills
  • Organized
  • Outgoing and
  • Outdoorsy

The Perks...

  • Access to mountain bikes, canoes, kayaks, and SUPs, to explore everything the mountains have to offer!
  • Amazing deals on Patagonia, Salomon, Rocky Mountain Bikes, Tentree, Kuhl, Prana, and many more.
  • End of season bonus $300

This is a contract position that will end in September.

Reference ID: Summer 2020 RRA

Application Deadline: 2020-07-31

Job Types: Full-time, Temporary, Contract

Salary: $15.00 per hour


  • Store Discount


  • 8 Hour Shift
  • Day Shift
  • Holidays
  • Weekends


  • sales: 1 year (Required)
  • customer service: 1 year (Required)


  • Kananaskis, AB (Preferred)

Work remotely:

  • No