Professor - Customer Relationship Management - Fanshawe College | London, ON

Posting Number

40457

Requisition Title

Professor - Customer Relationship Management

Internal Posting Closing Date

05/25/2022

External Closing Date

Open Until Filled

Yes

Campus Location

London

Department

Lawrence Kinlin School of Business (BUS)

Employment Group

Faculty

Pay Details

Hours of Work per Week

Summary

Working at Fanshawe College

As an employee of Fanshawe College you may be required to work on-campus, remotely, or a combination thereof. Confirmation of your work location will be clarified with you upon hire, and may be subject to change based on the duties required of your position.

A full-time Professor at Fanshawe College is responsible for providing academic leadership and for developing an effective learning environment for students. The successful candidate will teach courses in the Customer Relationship Management Program in the Lawrence Kinlin School of Business.

Qualifications

GENERAL QUALIFICATIONS

Combination of excellent leadership and teaching skills with a strong commitment to academic excellence and student success
Excellent communicator
Strong interpersonal skills
Ability to relate effectively to a wide variety of learners
Strong computer skills and familiarity with educational technologies are required
Teaching experience with hybrid and/or online delivery preferred
Related industry work experience, previous college teaching experience and knowledge of curriculum design and student evaluations are assets

SPECIFIC QUALIFICATIONS

Post-secondary 4-year BA or BBA with a focus on marketing, marketing analytics, sales management preferred
Master’s degree in a relevant field preferred
Consideration may also be given to candidates currently enrolled in a Master’s degree
Minimum 5 years’ recent and relevant experience
Minimum of 3-5 years’ experience In CRM (Salesforce preferred) and analytics insights (Excel, Salesforce) required
Experience in various email, social and marketing automation platforms, including Salesforce Marketing Cloud, HubSpot, Sprout Social and Mailchimp preferred
Experience developing integrated CRM marketing strategies and integration of CRM with broader traditional and digital marketing and sales efforts is considered an asset

Approximate Start Date: August 22, 2022

Salary: Determination of starting salaries is based on relevant teaching/occupational experience and relevant formal qualifications, supported with original transcripts from granting institutions. The salary scale is $66,555 to $115,378 along with a comprehensive benefit package.

Partial load or full-time academic staff presently employed with the College will be given first consideration in accordance with the Academic Collective Agreement.

General Information

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.