Guest Services Agent

Sun Peaks Grand Hotel & Conference Centre - Sun Peaks, BC (21 days ago)

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As an award-winning business, The Sun Peaks Grand Hotel & Conference Centre is currently seeking an Guest Services Agent to join our team.

What you can expect from us:
The Sun Peaks Grand culture encourages individual initiative combined with a collaborative approach to deliver the finest mountain resort experience for our guests. We value innovation and development that contributes both to business success and personal growth. We also know you have a life outside of work, and encourage work-life balance, including reaping the benefits of living in resort and the summer and winter activities the mountain has to offer.

With a 17-year-old history, the Sun Peaks Grand is the flagship hotel in Sun Peaks, offering an unparalleled guest experience, enhanced by a significant room renovation in 2018. Building on its success to date, this year marks the start of a new growth phase for both the hotel, as well as the resort, under common ownership, and an exciting time for the right individual to join the team.

A sneak peek into some of the perks and benefits enjoyed by our Full-Time employees.

Full access Winter/Summer Season Lift, Trail and Golf passes
Staff Recognition Dinners and Events
Dining discounts within our Hotel outlets
Free access to our Employee and Family Assistance Program provided through Homewood Health
Reciprocal programs with partnering hotels
Friends and family hotel rates
Continued professional growth and development opportunities

Job Requirements/Qualifications:

Guest Services Agent plays a vital role in establishing a positive experience for our guests as they are the first interaction when arriving on property. The Guest Services Agent ensures the welcoming procedures are executed smoothly, delivering an elevated guest experience. This role is the face of the Front Office and is positioned to gain exemplary understanding of operations. This knowledge will provide strength to the successful candidates’ professional experience, opening up opportunities of advancement internally and externally throughout the Tourism / Hospitality industry.

Job Application Process:
Apply today!