Product UI/UX Designer

GOKABU TECHNOLOGIES INC - Richmond, BC (30+ days ago)

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  • Arrange kick-off meeting with clients, stakeholders, and product manager to understand and leverage business requirements, market analysis, customer feedback, site metrics and usability findings
  • Conduct market research and competitor analysis to develop and conceptualize a comprehensive UI/UX design direction and strategy
  • Work with Project manager, Development team and Marketing team to define and refine product requirements as well as user interactions on our applications (Web, Mobile and WeChat program) to create useful and delightful product experiences
  • Understand users’ goals, motivations and demands by conducting UI/UX research including survey, contextual and individual interviews, observing users behaviour, analyzing their feedback and building up personas
  • Produce high-quality UI/UX design solutions by:
  • creating a customer journey map and storyboards to visualize the user’s actions
  • creating a user flow diagram that outlines how users can meet their goal using our product
  • building a sitemap that shows the hierarchy and navigation structure of our product
  • developing process flows, wireframes and high-fidelity graphic designs to communicate design strategies and detailed interaction behaviours, using Adobe Suite and Sketch
  • designing UI Components such as navigation menus, search boxes, tabs and widgets as needed
  • producing animations to demonstrate how the application function, using Principle App
  • product backlog prioritization
  • Execute visual design stages from concept to final hand-off to the developers
  • Provide professional assessment of product experience and usability
  • Prepare Usability Report providing a summarize on the implementation of methodologies and testing results
  • Build prototypes that clearly illustrate the interactions, visual and typographic design details of the product using Invision and Axure
  • Implement the product design on various platforms including IOS, Android, Web and WeChat mini-program, following the latest design guideline of each platform
  • Optimize design/UX efforts by performing metrics analysis post-launch
  • Able to use design software Mockingbot to collaborate seamlessly with our oversea design contractors
  • Present the design to the team using Invision and Sketch Cloud
  • Organize and participate in the daily scrum with the team to ensure the logic and design of the product is well delivered to the developers
  • Attend meetings and seminars held by Tencent and WeChat division to keep up with the latest updates of design trends on the WeChat platform as needed
  • Travel to Tencent Headquarter in China and meet up with WeChat program developers and WeChat Payment experts as needed


  • Must have a portfolio which demonstrates relevant experience
  • A Bachelor’s degree in visual arts with specialization in graphic design, multimedia design; OR Bachelor degree in communication combined with a diploma in UI/UX design
  • 2 years of experience as a professional UI/UX designer
  • Ability to understand customers' needs, motivation, and behaviours and translate them into actionable deliverables.
  • Advanced experience in usability research and information architecture
  • Ability to run kick-off workshop on-site to help the team determine features, requirements, and vision of what they want to build
  • Demonstrates strong visual design skills
  • Advanced proficiency with design and prototyping tools such as Sketch, InVision, MockingBot, Adobe Suite, Principle App and Axure etc.
  • Be familiar with requirements and guidelines of various platforms including IOS, Android, WeChat etc.
  • Passion for solving user-centred design challenges and graphic design communication problems
  • Excellent communication, problem-solving, facilitation, presentation, and interpersonal skills
  • Has knowledge of user behaviours and user scenarios in both Asia and North America
  • Creative thinker


  • Familiar with ridesharing, food ordering and delivering, payments applications
  • Has WeChat mini program UI/UX design experience


Fluent in English writing and speaking, the Second language will be an asset


Basic salary: $26/hour, will be entitled an increase based on the annual performance review

Terms of employment:

Full-time; 2 years contracted

Working hours:

5 days per week, 8 hours per day, include 0.5 hours paid lunchtime


Eligible Company benefit package

Paid holidays:

Two weeks per year

Job Type: Full-time

Salary: $26.00 /hour


  • Sketch, InVision, MockingBot, Adobe suite, Principal App and: 2 years (Required)
  • UI/UX designing focusing on North Amerian and Asian users: 2 years (Required)


  • Bachelor's Degree (Required)