Title: Full-time Case Manager
Location(s): Rita Thompson Residence
Salary: $44,068 - $50,289 per annum **based on work experience**
Hours: 35 hours per week
Employer: John Howard Society of Ottawa
Closing Date: Thursday, July 13, 2022, at 3pm
To protect vulnerable clients and employees in settings where the risk of contracting and transmitting COVID – 19 is higher, we are asking all successful candidates to provide proof of full vaccination against COVID-19.
About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks of vacation annually, a Defined Contribution Pension Plan after the eligibility waiting period, and opportunities for continual learning and development.
About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.
About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as LGBTQ2S+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.
About the role: This Enhanced Supportive Housing Program is a 34-bed program for men who were long term shelter users. The program provides semi-independent accommodation and support to men, ages 18 and up. The John Howard Society of Ottawa will manage the site with support from Ottawa Inner City Health, The Royal Ottawa Health Group and Acquired Brain Injury care stream of the Ottawa Hospital. By applying Housing First Principles, Rita Thompson Enhanced Supportive Housing provides male adults, regardless of their complexities and challenges, an opportunity to access safe accommodations and utilize intensive on-site supports to assist with their life goals. This program strives to contribute to a reduction in the number of individuals using homeless shelters or living on the street.
Qualifications:
Education
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University Degree/College Diploma in Social Services
Preferred Experience:
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Minimum two (2) years of experience working with the homeless population in case management role
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Experience in housing/residential setting
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Experience working in a Harm Reduction environment
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Experiences working as part of an interdisciplinary team
As the successful candidate, you....
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Have a recent Criminal Record Check (within the last 6 months)
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Have demonstrated the ability to work well being a part of an interdisciplinary team
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Have an interest in working within a structured clinical model
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have strong report-building skills to support working with clients who have experienced trauma
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Possess a strong commitment to working in a challenging but rewarding program
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Are willing to work evenings occasionally
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Are willing to be on-call on a rotational basis
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Have excellent people skills to facilitate relationships with clients, colleagues, supervisors, programs partners and community members
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Have a genuine interest in working with adults in a caring and empathic manner
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Have access to a reliable vehicle for working with clients in the community, which is considered an asset
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Have bilingualism (French/English), which is considered an asset
Knowledge and Skills….
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Demonstrate the use of Motivational Interview (MI) techniques
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Experience working with a client-focused, case management approach to quicken housing stability
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Experience working with clients that struggle with behavioural issues
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Be familiar with the Residential Tenancies Act and any other relevant legislation (e.g., Mental Health Act)
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Be competent in using needs assessment instructions (e.g., SPDAT)
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Basic understanding of the application of research for program design
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Are competent in using various data collection and case management software
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Experience working with people with substance abuse and mental health disorders
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Experience working with people with acquired brain injury
You’re a fit with our organizational culture, if you mirror our values in the way you work:
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You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence-informed approaches.
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Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
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Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
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As a leader, you lead in a way that helps employees live their strengths and reach their potential.
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Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.
You’re a fit with our organizational culture, if you believe:
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In building meaningful connections across our programs, partners, and neighbourhoods’ fosters
inclusion and empowerment.
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In a person-centred approach, recognizing the value, expertise, and capacity of each individual to make choices that lead to their best self.
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That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education, health promotion and other supports.
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In reducing harm to individuals and communities through a non-judgmental approach that builds resiliency and accountability.
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In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.
We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.
