Food Service Supervisor - NOC 6311

A&W Whitehorse (518) - Whitehorse, YT (30+ days ago)

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The McMurray Group is a franchise company with 40 A&W restaurants extending across British Columbia and the Yukon Territories. We take pride in offering our employees a job like no other, and a work environment that can't be found anywhere else. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

A&W Restaurant in Whitehorse, YT is looking for permanent full-time Shift Managers to start immediately.

Starting hourly wages ranges from $15.75 to $16.75, depending upon experience and/or completion of in-house training. We also offer various benefits which include an extensive single or family Medical/Dental Benefit which comprises of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Long Term Disability, Basic and Optional Life, AD&D, along with an optional Group RSP.

Job Type: Full-time, permanent position. Work includes various shifts (Days, Evenings and Weekends).

Team Member’s Role:

You are an enthusiastic individual who works hard to deliver exceptional service to every guest, every time. As a supervisor, you are proud to serve great tasting food, made with care. You are a team player that arrives to work energized and motivated and you thrive in a fun, fast paced work environment.

What we can offer you:

  • Employee discounts;
  • Great training and transferable skills;
  • Opportunities for advancement
  • Full range of medical and dental benefits;
  • Competitive wage of $15.75 -16.75/hour

Apply for this job if you:

  • Have a passion for guest service and creating exceptional guest experiences;
  • Enjoy working in a fast-paced environment
  • Have excellent communication skills;
  • Enjoy learning new things;
  • Have a ready smile and a warm personality;
  • Are available to work 35-40 hours/week.

Requirements:

  • Minimum 1 year experience in food preparation
  • Completion of a secondary school
  • Ability to communicate effectively in English
  • Ability to deal well with a variety of people: customers, fellow employees and management
  • Initiative, good judgment, and ability to make quick decisions under sometimes stressful conditions
  • Responsible, reliable, honest
  • High standard of cleanliness and hygiene
  • Ability to manage multiple tasks
  • Valid Food Safe Certificate (or agreement to obtain this within 60 days of promotion).
  • Able to stand and walk for extended periods.
  • Able to do some heavy lifting

Duties and responsibilities:

  • Ensures the well-being and safety of the customers and staff
  • Works alongside employees to ensure restaurant is continually meeting production demands and standards for food quality, service times and service experience
  • Opens/closes the restaurant, with access to the safe and/or float
  • Complies with all cash management and accounting procedures
  • Assigns work stations and manages breaks
  • Resolves issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies. Documents all issues and ensures management has necessary information regarding these issues.
  • Effectively uses the operating system to balance key goals of speed, food quality and cost management.
  • Completes various tasks as requested by management that may include but is not limited to: daily and weekly paperwork, inventory, purchasing
  • Trains and coaches staff as directed by management. May also assist with staff performance evaluations as required by management
  • Only qualified applicants will be contacted for interviews.

Job Type: Full-time

Salary: $15.75 to $16.75 /hour