Overnight Tenant Support Worker

Archway Community Services - Abbotsford, BC (30+ days ago)

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JOB POSTING # 2020-142-01

INTERNAL/EXTERNAL
Supportive Housing – Hearthstone Place
On-Call Overnight Tenant Support Worker
Wage: $23 per hour
On-Call – Casual
About Archway Community Services

Archway Community Services (formerly known as Abbotsford Community Services) has been helping people since 1969. We provide more than 90 programs and services to clients at every stage of life. Our vision for the future is justice, opportunities and equitable access for all. We strive toward that goal by fostering community well-being and social justice through positive action and leadership. Come help us help people.

JOB SUMMARY

Reporting to the Program Supervisor, the successful applicant will ensure that the building remains safe and secure and will be responsible for light cleaning duties, additionally, the applicant will respond to routine and emergency situations if necessary. This aspect of the role will include tenant relations and related administrative support. The Overnight Tenant Support Worker is part of a team whose mandate is to ensure the building remains a respectful, secure, safe, clean and supportive place in which to reside, visit and work.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Assist with conflict and crises de-escalation as needed;
Ensure that program policies and procedures are followed;
Perform health and safety checks of the facility, residences, and premises;
Ensure that the building is clean;
Promote a harm reduction approach to addiction, mental and physical health and well-being;
Promote positive and inclusive tenant-staff relations;
Participate in mandatory Archway Community Services’ training and staff meetings as directed by the Program Supervisor/Manager
Additional tasks and responsibilities as determined by the Manager
YOU BRING TO THE POSITION
Ability to take direction, work with pride and work with minimal supervision and in consultation with others;
Excellent interpersonal, verbal and written communication skills;
An understanding of issues surrounding poverty, homelessness, substance abuse and mental health issues;
Strong crises de-escalation and dispute resolution skills, and
A flexible attitude, ability to adapt to changing situations and duties, and a willingness to work as part of a team.
At least three (3) years of pertinent experience, and
A Satisfactory Criminal Records Check must be completed and maintained for this position
REQUIREMENTS AND QUALIFICATIONS

Education and Certification:
Satisfactory Criminal Record Check

Experience:
At least 3 years’ relevant experience

Knowledge and Skill Set

Strong written, verbal, and active listening skills, able to communicate with people from a variety of backgrounds
Ability to take direction and work with minimal supervision in consultation with others
An understanding of issues surrounding poverty, homelessness, substance abuse and mental health issues
Strong crises de-escalation and dispute resolution skills
A flexible attitude, ability to adapt to changing situations and duties, and a willingness to work as part of a team

Closing Date is January 30, 2020

How to Apply

Email your cover letter and resume to:
jobpostings@archway.ca
Subject: Job Posting 2020-142-01

Closing date is Thursday, January 30th

No phone calls please. Only short-listed applicants will be contacted.

Archway Community Services is an equal opportunity employer and encourages applications from all equity seeking groups.

Our Staff Love Their Jobs
Find Out Why
Who We Help

Read some of the stories of people we’ve helped.

When you join the Archway team, you are part of a movement working everyday to make a difference in our communities.

Banking on a New Life in Canada: Gurdas’ Story
Darlene’s Story: Love and Boundaries

This deadline for submitting your application is Thursday, January 30th