Senior Client Specialist

Dimension Data - Mississauga, ON (30+ days ago)

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Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees. You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies – who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work – whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities.

Want to be part of our team?

The Sr Client Specialist (SCS) is field-based, client management position in the sales organization. The SCS has overall account responsibility and their key focus is around analyzing the client’s situation and business requirements through awareness, empathy and good questioning. They have the ability to influence clients to use Dimension Data’s services through articulating value in the client’s terms. They take ownership of a range of clients and prospects within the mid-market segment by passionately advocating for client requirements while keeping sight of the need to increase revenue and improve margins for Dimension Data.

What you'll be doing
Generate sufficient revenue/gross profit to regularly achieve designated quota through prospecting, qualifying, and closing both clients and prospects in digital infrastructure, digital communications, or security
Engages prospects/clients to gain an understanding of the business issues and objectives driving their needs
Source new sales opportunities through outbound cold calls (successful calls with result in approximately 20 minutes on the phone with a new client)
Team up with channel partners locally to build a pipeline and close business
Help new clients with their technology procurement through Dimension Data
Develop their own local territory of accounts to sell to by meeting with clients at their site
Work closely with peers in a team environment
Promote to clients a monthly focus topic or promotion
Effectively orchestrate Dimension Data selling and solution resources for maximum impact
Effectively use sales tools (e.g. Salesforce.com) and methodology to manage accounts, opportunities, pipelines and forecast accurately on a consistent basis
Effectively engage with key partners/vendors to maximize rebate programs and generate leads
Maintain territory and activity plans on a regular basis
Maintain broad understanding of solution portfolio
What would make you a good fit for this role?

Education/Qualifications Required
A BS or BA in Management or IT is preferred
Basic knowledge of Information Technology and Communications Technologies preferred
Work Experience Required
Five plus years of successful direct, new business sales experience preferably in technology services
Skills and Core Competencies
Effective communication skills, including phone, presentation, and writing skills
Effective interpersonal skills and the ability to develop strong client relationships
Ability to negotiate / influence
A team player
Ability to quickly learn and apply in the field
Ability to understand business drivers related to customer needs
Ability to communicate at senior levels as well as technical levels within the client environment
Motivated to hunt for new opportunities and expand client relationships
Good collaboration skills
Ability to understand client needs and requirements
Display a strong ability to describe the Dimension Data story and value
Join our growing global team and accelerate your career with Dimension Data. Apply today.

Diversity in Dimension Data

Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.