Field Operations Manager, Census (ANTICIPATORY)

Statistics Canada - Calgary, AB (5 months ago)

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Statistics Canada - Census
Calgary (Alberta), Edmonton (Alberta), Kelowna (British Columbia), Prince George (British Columbia), Surrey (British Columbia), Vancouver (British Columbia), Victoria (British Columbia), Winnipeg (Manitoba), Moncton (New Brunswick), St. John's (Newfoundland and Labrador), Halifax (Nova Scotia), Ajax (Ontario), Hamilton (Ontario), Markham (Ontario), Mississauga (Ontario), North Bay (Ontario), Ottawa (Ontario), Toronto (Ontario), Windsor (Ontario), Brossard (Québec), Gatineau (Québec), Laval (Québec), Montréal Island (Québec), Québec (Québec), Regina (Saskatchewan), Saskatoon (Saskatchewan)
Various durations
$97,183 to $112,709

For further information on the organization, please visit Statistics Canada

Closing date: 1 June 2021 - 23:59, Pacific Time

Who can apply: For the 2021 Census hiring, applicants must reside within a 80 km radius of the position being staffed. Please ensure that your contact information in your application is up to date as we will be using this to determine eligibility.

Apply online

Update: Please note: It is recommended to submit your application early as positions will start as early as September 2020.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

In this job, you will be required to work exclusively from home and will be considered an employee working from home. You will therefore not have a physical workplace and the following conditions of employment have become a requirement of the position:
  • Have a secure office space and a private area at your place of residence to make confidential phone calls
  • Have reliable internet access at your place of residence
**Applications will be considered and assessed at regular intervals. The candidates who meet the Essential Qualifications will be deemed qualified after each round and will be placed in a pool for immediate consideration for EC-06 positions being staffed.**

In your PSRS questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) will be used to evaluate the essential qualifications. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities or to refer to your resume. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Consideration of the depth and breadth of any of the qualifications may be a determining factor in the appointment process.

Along with your CV, you need to provide the contact information (names, phone number and email address) of two professional references, including the name of your current supervisor and a supervisor within the last 3 years.Your referees must be able to clearly substantiate your work experience, abilities and/or competencies.


  • As part of the Area Management team, contributes to the development of operational plans for Census data collection activities; and manages census field and office operations for a Local Census Office (7-day collection operation).
  • Manages the financial, human and material resources for the assigned Local Census Office (LCO); and manages the recruitment process for both Public Service Employment Act (PSEA) and Statistics Act employees required to meet the demands of a large temporary workforce.
  • Develops collections strategies and contingency plans; establishes and defines priorities; monitors and evaluates the cost, quality, efficiency, productivity and security of LCO data collection systems and processes; analyzes and produces reports on the progress of the LCO activities; and resolves problems including but not limited to the need for development, modification and adaptation of operational processes.
  • Monitors performance indicators; reports on the efficiency and effectiveness of LCO operations; and implements corrective action to resolve problems. Evaluates cost efficiencies, productivity and security of the Local Census Office.
  • Implements and provides expert interpretation of departmental legislation and the application of Statistics Canada policies and procedures; and leads the preparation and delivery of training to Assistant Manager, Field Operations, Assistant Manager Collection Unit, Assistant Manager Recruitment and Administration Officer.
  • Represents the department in consultations with the general public to solicit participation from non-respondents, responds to and resolves complaints; and contributes to public relations activities to promote Census Communications and respondent co-operation.
  • Represents the LCO in regional and/or department committees involved in the evaluation of the Census collection activities and provides advice on proposed modifications to operational procedures.
  • Disseminates and collects evaluation reports for the assigned LCO; summarizes findings; and makes recommendations for program improvements.
  • Provides support to Regional administration with the opening of the office space such as visits during construction fit up, ensures office readiness for the beginning of field activities as well as closing down the LCO once operations have been completed.
  • Other duties as assigned
Work environment

Statistics Canada conducts the Census of Population in order to develop a statistical portrait of Canada and Canadians on one specific day. The census is designed to provide information about people and housing units in Canada by their demographic, social and economic characteristics.

The Census of Population is a reliable basis for the estimation of the population of the provinces, territories and municipal areas. The information collected is related to federal and provincial legislative measures and provides a basis for the distribution of federal transfer payments. The census also provides information about the characteristics of the population and its housing within small geographic areas and for small population groups to support planning, administration, policy development and evaluation activities of governments at all levels, as well as data users in the private sector.

Intent of the process

The pool of qualified candidates established from this process may be used to staff similar positions for the 2021 Census with various linguistic profiles, tenures and/or security clearances.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of a post-secondary school program with acceptable specialization in social science, statistics, library/archival work or a law-related field OR an acceptable combination of education, training and/or experience, that is comparable to the minimum education stated above, may serve as an alternative.

Degree equivalency

Significant experience* planning and managing projects.
Significant experience* in the management of financial, human and material resources.
Recent and significant experience** in using an email platform, spreadsheet software and word processing software. (ex: Microsoft Office, G Suite).

  • Significant experience is defined as the depth and breadth of experience normally associated with full-time performance of duties for a minimum of two years or past census experience as a Field Operations Supervisor (FOS) or higher.
**Recent and significant experience is defined as the depth and breadth of experience normally associated with full time performance of duties for a minimum period of two years within the last five years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative CBC/CBC
Bilingual imperative BBB/BBB
English essential
French essential

Information on language requirements

Ability to lead inter-disciplinary work teams in a decentralized environment.
Ability to analyse, make recommendations and implement contingency measures.
Ability to communicate effectively.

Effective interpersonal skills

The following may be applied / assessed at a later date (may be needed for the job)

Experience delivering training.
Previous census management experience.
Recent experience (within the last 2 years) managing budgets.
Recent experience (within the last 2 years) managing in a unionized environment.
Experience in managing a data collection operation.
Experience in recruitment.
Experience working with indigenous communities or organizations.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Reliability Status security clearance

Have a secure office space and a private area at your place of residence to make confidential phone calls
Have reliable internet access at your place of residence
Availability and willingness to travel occasionally according to operational needs;
Availability and willingness to work overtime according to operational needs.
Driver’s licence.

The above conditions of employment must be met before an appointment is made. All costs associated with meeting the conditions of employment are the candidate’s responsibility. Candidates must meet and maintain the above conditions of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For this process, your second official language oral proficiency may be assessed using the Position-Specific Assessment for Oral Proficiency at the B Level (PSA-B). Prior to the assessment, you will be provided with more information on the format of the assessment. It will be recorded for quality control and research purposes. If you already possess a valid Second Language Evaluation – Test of Oral Proficiency result of B or higher, you do not need to take the PSA-B.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Candidates' qualifications may be assessed through screening questions, written tests, interviews and/or references. Candidates may be eliminated at any point during the selection process if they fail to demonstrate any of the essential criteria through their behaviour, for example, through: communication with Human Resources, informal discussion, selection interview, etc.

Internal reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references within the federal public service.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at

As an excluded employee, you will be subject to the majority of the provisions of the Public Service Employment Act with some exceptions. Your employment will be subject to the following:
  • You will not be eligible for internal appointment processes or deployments, except for acting appointments and deployments made to positions excluded by the Statistics Canada Census and Survey Related Term Employment Exclusion Approval Order (EAO).
  • You will not be eligible for indeterminate status as a result of your employment in the Census program; time spent as an excluded employee will not count towards the three-year term to indeterminate conversion.
  • You will be entitled to seven days' notice if you are rejected on probation.
  • You will be entitled to seven days' notice when your employment ends, should your services no longer be required by reason of lack of work, the end of the census cycle or the transfer of work to other staff.
Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Only on-line applications will be accepted. All job applications must be submitted through the Public Service Resourcing System (PSRS).


Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.