Sales Associate - Auto Parts

Canadian Tire - Kelowna, BC (30+ days ago)

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Job Description

The Automotive Parts Associate works in a fast-paced automotive environment that involves constant interaction with customers in person and over the phone, with the use of a computerized automotive parts look-up system. The role also involves interaction with outside vendors using various ordering processes and systems and a responsibility for maintaining the automotive retail floor.This position will require the ability to work a flexible schedule including evenings and weekends.

To be successful in this customer service role, you need to be able to:

  • Provide excellent customer service and ensure an ongoing commitment to the needs of the customer and their vehicle.
  • Respond to and handle customer inquiries , requests and concerns in a timely and professional manner, in person and over the phone.
  • Keep up to date with in-store promotions, deals, auto center specials and product locations.
  • Efficiently perform the following daily operations:
  • Source and order automotive parts for customers through authorized suppliers.
  • Process payments, returns, warranties as required.
  • Test and fill batteries.
  • Execute basic retail tasks such stocking, labeling, facing, keeping the area clean etc.
  • Maintain inventory accuracy and report low stock levels.
  • Operate computer and RF gun.
  • Comply with company, store and department policies and health & safety regulations.
  • Complete other tasks as required.


  • Demonstrated automotive subject matter knowledge and interest.
  • Good working knowledge of computer (knowledge of parts lookup system is an asset).
  • Ability to work under minimal supervision.
  • Commitment to deliver the best customer service every time.
  • Positive attitude, punctuality and solid work ethic.

Please apply online or with your resume at the store.

We thank all the applicants for their interest in employment with Canadian Tire; however please note that only those selected for interview will be contacted.

Job Type: Permanent

Job Type: Permanent


  • Kelowna, BC