Wellness Nurse Navigator

First Nations Health Authority - Fraser, BC (30+ days ago)

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The First Nations Health Authority is a diverse and transformational health organization of professional, innovative and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

At FNHA, you’ll have the opportunity to contribute to BC’s history. With a unique governing structure and mandate, our fluid work environment means you can play an active role in real change.
Our talented teams value respect and foster lateral kindness in their working relationships. Our holistic approach to wellness, based on First Nations teachings, is incorporated into all aspects of work culture. Where else will you get to create a personal wellness plan as part of your performance goals?

Position Summary

The role of Fraser Salish Community-based Wellness Nurse Navigator plays an integral roles in advancing the Vision of “Healthy, Vibrant and Self-determining BC First Nations Children, Families and Communities” in the Fraser Salish Region, in collaboration with the entire health care system. This non-clinical nursing position (Licensed Practical Nurse, Registered Nurse, Registered Psychiatric Nurse or Nurse Practitioner) works with individuals, specifically those living with chronic conditions, to help advance their health and wellness across the full spectrum of the health and social system through wellness planning and increasing health literacy. The role also helps to facilitate a person-centered and holistic approach to health and wellness journeys, including health and social systems mapping. The role collaborates with the Fraser Health Authority as part of a regional network that is supported by joint planning and regular meetings.


Lead the mapping of the Fraser Salish Region health and social systems that are important for improving the health and wellness outcomes for First Nations people, particularly related to those living with chronic conditions
Work with individuals, families and communities to advance health and wellness by championing the concept of developing individual health and wellness planning, and in particular work with individuals who are living with chronic conditions
Support the development of a regional health literacy work plan including providing tools and support for each Fraser Salish citizen to have an individual health and wellness plan
Develop, recommend and implement practices and procedures to improve access to health care / facilities
Support the facilitation of a person-centered and holistic approach to health and wellness journeys to improve the healthcare experience of Indigenous patients within the hospital system (i.e. cultural safety; family support; advocacy; spiritual care; community liaison, etc.)
Develop partnerships with community health service providers and local health care providers in offering spiritual, mental, emotional and physical wellness of community members, and improve transitions in care and access to appropriate primary health care and public health services
Link people with the appropriate primary health care, wellness and public health services. Promote independence, develop individual health and wellness plans with clients, and advocate for community wellness to address the social determinants of health that affect Indigenous people.
Collaborate with the FNHA Clinical Nurse Specialist in Chronic Disease Management
Collaborate with community based FNHA programs targeting a range of health promotion and disease prevention activities operating at the community level in the region
Work with community-based diabetes educators and focus on education and training aspects of chronic disease management
Strengthen partnerships and increase collaborative action in partnership with the Fraser Salish community wellness workers
Provide information pertaining to outcomes, goals, and regular updates on the work in the region and its impact on community members and the effectiveness of the role
Establish adequate systems and processes to ensure service continuity in the area of health and wellness to the clients and communities at all times
Perform other duties as assigned

Education & Experience

Bachelor’s degree in Nursing or equivalent combination of education and experience, for example an LPN with significant relevant experience
Significant, recent and relevant experience (usually acquired over a period of 5-7 years)
Experience in the regional health authority systems/services/services (Fraser Health Authority in particular), and in particular working with First Nations individuals, communities or organizations on issues related to health and wellness
Experience coordinating patient care for a wide range of health issues including chronic care
Experience in the mapping of health and/or social systems and assets
Experience in the development and approval of individual health and wellness plans, particularly for those living with chronic conditions

Occupational Certification

Registration with the British Columbia College of Nursing Professionals (BCCNP) for Registered Nurses and Nurse Practitioners, OR eligible to be registered by BCCNP OR
Registration with the College of Licensed Practical Nurses of BC (CLPNBC) OR eligible to be registered by CLPNBC OR
Registration with the College of Registered Psychiatric Nurses of BC (CRPNBC) OR eligible to be registered by CRPNBC
First aid level 1 (with CPR), Hep B shot, and flu vaccine


In-depth knowledge of the BC health care system, and the current landscape of First Nations health in BC
In-depth knowledge of Aboriginal/First Nations health and wellness system needs
Thorough understanding of person centred care to provide holistic, integrated, coordinated, and high-quality care that respects diversity and culture
Vast understanding of community, public, and primary health care systems
Trauma informed practice
Motivational interviewing
Chronic disease self-management training
Knowledge, Skills & Attributes

Awareness - Thorough knowledge of the current First Nations health governance and health systems landscape in BC.
Leadership –Influencing, motivating, and inspiring others through direct and indirect means to accomplish organizational objectives including people and partnership development in a manner consistent with the 7 Directives, Shared Values, and Wellness Operating Principles. Able to champion change, in partnership with others, by living the First Nations perspective of health and wellness.
Decision making - Uses sound judgment to make good decisions based on information gathered and analyzed. Considers all pertinent facts and alternatives before deciding on the most appropriate action. Commits to decision.
Problem solving - Analyzes problem by gathering and organizing all relevant information. Identifies cause and effect relationships. Comes up with appropriate solutions with minimal supervision.
Teamwork/collaboration – Strong interpersonal skills. Interacts with people effectively. Able and willing to share and receive information. Collaborates within the group and across groups. Supports group decisions. Puts group goals ahead of own goals.
Adaptability - Adapts to changing work environments, work priorities and organizational needs. Able to effectively deal with change and diverse people.
Planning/Organizing – Proactively plans and organizes tasks and work responsibilities to achieve objectives. Sets priorities and schedules activities. Allocates and uses resources properly.
Work standards - Sets and maintains high professional and performance standards. Pays close attention to detail, accuracy and quality and ensures follow through.
Motivation - Displays energy and enthusiasm in approaching the job. Commits to putting in additional effort. Maintains high level of productivity. Self-directed.
Initiative - Takes action to influence events. Generates ideas for improvement, takes advantage of opportunities, suggests innovations, does more than required.
Integrity - Shares complete and accurate information. Maintains confidentiality of highly sensitive information. Adheres to organizational policies and procedures. Meets own commitments.
Reliability - Takes personal responsibility for job performance. Completes work in a timely and consistent manner. Sticks to commitments and reports back on status of assigned tasks.
Communication - Strong written and oral communication skills. Expresses ideas succinctly and effectively. Organizes and delivers information appropriately. Listens actively.
Stress tolerance - Displays emotional resilience and the ability to withstand pressure on an on-going basis. Deals with difficult situations while maintaining performance and professionalism. Seeks support from others when necessary. Uses appropriate coping techniques.
Physical ability to perform the duties of the position

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry (First Nations, Inuit, Métis).

What you can Expect from Us

Joining our family means joining an organization that supports personal growth, in-house training, a paid volunteer day and a unique full-day orientation program.

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

Closing Statement

Please note that only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in FNHA!

For more information about us, please visit: www.fnha.ca/about/work-with-us

If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca or 1-844-699-3186.