At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year.
Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 5,700 employees, we all make a difference and that’s why our people are so important to us.
This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.
As the Product Manager you will be accountable for launching, implementing, managing, tracking performance and grow genetic services/products in close collaboration with team members. The Genetics Product Manager will understand the science and technology behind genetics products, will understand the clients' needs and will be able to link both into growth opportunities. The incumbent will be a creative problem solver and a dynamic leader focused on results.
This position is located at our Toronto office at 175 Galaxy Boulevard.
Accountabilities: Identifying clear value for the customer to support effective sales & marketing campaigns
Ensure all commercial requirements are clearly understood to ensure lab operation initiatives are linked to business growth
Drive the evolution and implementation of product strategies in order to accelerate growth and gain market share
Design and execute the yearly product strategy, including marketing campaigns, training and client on-boarding
Acting as an SME to support sales in converting prospects to clients (physicians, corporation, hospitals)
Collaborate with Sales, Marketing, and Business Intelligence to track product performance through relevant indicators and develop plans to support ongoing improvements
Budget management Understand internal processes with Lab Ops, BioInformatics and MedSci teams to identify areas of efficiency or cost saving, as well as trouble-shooting specific occurrences
Maintain a strong understanding of the genetic markets and clients' needs across Canada
Maintain knowledge of the regulatory environment, reimbursement, and competitive landscape and apply to business planning
In collaboration with internal stakeholders, develop and execute a Business Plan that will drive growth to reach financial objectives.
Build relationships with sales reps, patients and healthcare providers
In alignment with the organization’s long-term strategy, identify and assess revenue opportunities
Requirements: Education: Master’s degree in Health Administration, Business Administration, Finance, Management, Economics or equivalent (MBA or Ph.D. considered an asset) Minimum 3 -5 years of recent experience in a related role; prior experience in a product management or development role is required Background in sciences and genetics
Product or service launch experience is a requirement
Proven ability to use data to drive insights and experience working in the genetic diagnostic field, including with organizations, health care providers, and/or patients to develop new products and services an asset
Demonstrated project management and business planning experience proven ability to gain support for and drive organizational strategies
Sales experience in genetics or molecular diagnostics Experience working in the genetic diagnostic field, including health organizations and health care providers, to develop new products and services an asset Project management and business planning experience Previous sales and marketing experience an asset Excellent written and verbal communication skills, including with senior executives Exceptional leadership and interpersonal skills with a collaborative mindset Strong MS Excel PowerPoint skills