Reporting to the CASS Manager, this Administrative Support III position supports community health programs (i.e. Public Health, Home Care, Allied Health, Children’s Rehab Services) operating at the Three Hills Community Health Centre by: maintaining client records, database entries and file management systems; handling procurement functions and maintaining inventories, tracking systems and providing information to management upon request; providing all aspects of reception and registration services to clients (as a backup) while also supporting management, staff and the public; accepting payments and performing accounting tasks; contacting clients, booking appointments and responding to queries; communicating, exchanging, seeking and reporting information; providing administrative support to the office; acting as a resource to management and staff. This position requires a strong presence of computer knowledge and skills, good knowledge of policies and procedures for Alberta Health Services community-based programs and support services.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III
Union: AUPE GSS
Department: CZ THRHILLS CHC Preadmission
Primary Location: Three Hills Health Centre
Multi-Site: Not Applicable
Posting End Date: 20-JAN-2020
Temporary Employee Class: Temp P/T Benefits
Date Available: 30-JAN-2020
Temporary End Date: 29-JAN-2021
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 9
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $22.56
Maximum Salary: $27.42
Vehicle Requirement: N/A
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
A post-secondary Business, Office Administration or Unit Clerk Diploma/Certificate required or a combination of education and applicable experience. Two years practical office experience. Demonstrated accuracy and proficiency in intermediate computer and keyboarding skills; minimum 40 wpm required; test will be administered. Demonstrated proficiency in working with Word, Excel, Outlook Calendar bookings and other Windows Office Suite programs required; test will be administered. Ability to work collaboratively with managers and staff from the various departments. Examples of exceptional customer service approach with staff, management, clients and the public with both internal staff services and public service examples. Examples of being a self-directed individual with strong interpersonal skills. Examples showing willingness and ability to adapt to new situations and changes. Willingness to learn new data systems as implemented. Ability to exercise judgment, professionalism, diplomacy and discretion at all times. Ability to work effectively within a team approach or independently in a fast-paced, multi-task environment. Ability to cope under pressure, deal with stress effectively and demonstrate strong problem-solving skills with setting priorities to work productively and in a well-organized manner.
Familiarity with Netcare, CPSM & Grand and Toy supply requisitioning systems and community based Meditech applications (i.e. CWS). Familiarity with community-based health programs.