Visual Managers lead the effort to exceed expectations, provide exceptional customer service and display passion for our brand. They work closely with the Store Manager to create a consistent and branded in-store experience that delivers top line sales results. Visual Managers collaborate with the store team to execute visual directives, and with the corporate visual team to influence execution in all Calvin Klein North America stores.
Executes and upholds seasonal merchandising strategies through planning, mapping, and remerchandising due to sell-through and new arrivals.
Leads and trains the store team in achieving and maintaining visual presentation standards; provides real-time coaching to associates.
Champions new product launches and educates the store team on new product and promotions.
Analyzes top selling and slow selling items; makes store based merchandising decisions in partnership with the Store Manager that align with seasonal strategies and brand standards, and that drive sales results.
Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; maintains awareness of competition and market conditions.
Commitment to Efficiency
Oversees the efficient and effective execution of all visual directives including seasonal floorsets, windows, mannequins, in-store displays, and product moves.
Partners with the store team to ensure sales floor and window promotional and marketing signage is up to date and accurate.
Updates floorplans and ensures all visual components, graphics, tools and supplies are properly stored and maintained.
Evaluates sell-through and on-hand inventory; communicates insights to the store team and provides replenishment strategy recommendations.
Motivates and inspires associates to achieve sales goals and uphold brand standards; models expectations, recognizes outstanding performance and assists in the coaching and development of associates.
Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully.
Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback for continuous self-development.
Champions innovation and change, supports company initiatives, and reinforces a continuous improvement environment.
Minimum of 3 years of retail store management experience required.
1 - 2 years of visual merchandising experience required.
Bachelor’s/Associate degree preferred; high school diploma/equivalent required.
Ability to travel up to 20% of the time.
Flexible schedule required including nights, weekends and overnight shifts.
Excellent communication and time management skills; ability to present final ideas to executives.
Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.
With a history going back over 135 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest apparel companies in the world. We have over 36,000 associates operating in over 40 countries and nearly $9 billion in annual revenues. We own the iconic CALVIN KLEIN, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Speedo*, Warner’s, Olga and Geoffrey Beene brands, as well as the digital-centric True & Co. intimates brand, and market a variety of goods under these and other nationally and internationally known owned and licensed brands.
- The Speedo brand is licensed for North America and the Caribbean in perpetuity from Speedo International Limited.