Position Title:Administrative Coordinator
Position Type: Regular - Full-Time
Requisition ID: 8073
Grade: Grade 02
Company: Day & Ross Inc.
At Day & Ross, you’ll go far.
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.
We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.
About the Role
The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal. Normally the shift is from Monday to Friday in the afternoon but may be required outside of these hours.
How You’ll Help
Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees
Redirect documents intra- and inter-terminal as well as to customers as needed
Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
Attend meetings, take notes, and follow up on decisions within area of responsibility
Order office supplies and maintain inventory for the terminal
Create manifests, verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete
Prepare manifests for trucks crossing from Canada to US border and vice versa
Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures
Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
Gather, enter, and update data to maintain software database on daily basis as appropriate, establishes and maintain files and records
Ensure that correct information about missed pickups and deliveries is rescheduled
Record and prepare minutes of meeting
Mentor and train office staff in procedures and in use of current software
Assist with data entry
Dispatch some night runs/shifts
Other related duties as may be required
Your Skills & Experience:
Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
Communication skills - advanced
Computer skills – accuracy, MS products, AS400, web based programs
Demonstrated customer relationship skills
Strong conflict resolution skills
Able to work deadlines in high transactional environment
Ability to champion business needs in a collaborative manner to colleagues
English, other languages an asset
Able to work with little supervision
Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.
We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.
Function: General & Administration
Location(s): CA - Canada : British Columbia : Richmond