Regional Manager - 18 month contract

Urban Barn Ltd. - Oakville, ON (30+ days ago)

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We are looking for a Regional Sales Manager to lead and support our businesses in the GTA and South Western Ontario market for an 18 - month contract.

In this role, you will be leading and supporting a region of 11 stores, working within a team of 5 other Regional Managers across the country. You will be responsible to provide leadership, business development and sales growth coaching to our store teams to drive sales performance and an exceptional experience for our customers.

This position includes travel within Greater Toronto and South Western Ontario on a regular basis, and you must have a reliable vehicle, valid driver’s license and insurance.

What You Will Be Doing

  • Inspires, motivates and guides store teams; fosters commitment, team spirit and pride
  • Provides leadership to the store management team to develop and implement actions to achieve sales, operational goals and exceptional customer experiences
  • Coaches, leads and mentors a group of Store Managers; supports their development to achieve personal and professional goals
  • Develops regional people plans; monitors and manages management team staffing levels and ensures that their stores are fully staffed and trained
  • Monitors financial performance, drives sales and optimizes profitability
  • Oversees store visual presentation, ensuring continuity between stores in region
  • Leads regional operational events (store openings and company inventory) by liaising with head office teams, planning and taking necessary action
  • Liaises with store managers, head office, warehouses and suppliers to resolve customer issues
  • Prepares field reviews of product mix, quality issues and sales based on store and customer feedback; communicates to appropriate departments
  • Liaise with head office team to assist with continuously improving efficient and effective operations
  • Manages with professionalism, integrity and honesty; sets a positive example for leadership to the region.
  • Embodies company mission and values and incorporates them into the store environment; creates a positive workplace and leads by example
  • Travel required, approximately 25 - 30%
Who You Are

  • Have a passion for developing top performing Retail Sales Teams and leading teams in a multi-unit retail environment
  • You are a driven and motivated professional, who enjoys challenges and goal attainment
  • You are a planner and an executer. You build and execute regional and store business plans to drive improvements in sales, operations, and customer experience
  • You think on your feet, confident in decision making and thrive off a changing environment
  • You have a love for connecting with people, building and fostering strong professional relationships and actively coaching others to help them succeed
  • You have a passion for home décor and interior design
  • You have exceptional written and verbal communication
What You Bring

  • Multi-Unit management experience within the retail industry 5+ years
  • Proven leadership skills with a passion for coaching, developing and leading a team of Retail Store Managers
  • Excellent communication skills, interpersonal, and organizational skills
  • Ability to manage process, programs, resources to ensure optimal results and outcomes
  • Strong interpersonal and problem-solving skills, ability to effectively manage through conflict and escalated service issues
  • Strong business acumen, ability to optimize business results and build business plans that optimize profitability
  • Business Degree or a post-secondary specialization in Business or related field of study
  • Technologically savvy, with a passion for optimizing retail systems, software and POS applications to help optimize customer connection and drive organizational efficiency
Why Join Urban Barn

  • A fun work environment with a progressive Canadian-owned Company
  • We help people create homes they love
  • We offer competitive salaries, with added incentives and bonuses
  • A very generous employee discount plan
  • Opportunities to grow your career in the furniture and home decor industry