Head of Continuous Improvement

Deciem- The Abnormal Beauty Company - Etobicoke, ON (30+ days ago)

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Company Overview

What on earth is DECIEM?

DECIEM is a humble and happy umbrella of good beauty brands. We're founded on the principle of doing everything others don't do and we are changing the world of beauty based on this principle. We have more than 10 brands in the beauty world and operate a growing portfolio of more than 300 products in more than 15 markets. We are growing very rapidly and want to do things no one has ever done before. We have been called every good and bad thing you can imagine like “The Hottest Beauty Company Right Now”, “The Most Thrilling Thing to Happen in Skincare” and “Canada’s Next MAC Cosmetics”. We have a very good team and we are growing so quickly that we have lost count. Most of us are doing what we have never done before and have become experts by doing (except for our boring chemists and finance guys who have done the same thing for many decades!). All you need is #deciem and you will understand. We are growing very rapidly and need someone who shares this vision and wants to grow with us!

Position Overview

We are currently seeking a driven, results-oriented experienced individual to be the Head of Continuous Improvements for Deciem facilities. The incumbent will be an expert with a proven track record, bringing excellence to organizations by auditing, analyzing and implementing continuous improvement to achieve end-to-end optimization of business processes and systems. The incumbent will be responsible for Continuous Improvement initiatives with a strong focus on operational improvements and best practice optimization for our production/warehouse facilities while meeting all of the quality standards set forth by the company and government regulations. The successful candidate will work side-by side with management staff to discover inefficiencies in business processes and determine the best ways to bring our business methods in line with our corporate goals. The incumbent will interface with all operational groups (Quality Control, Quality Assurance, Maintenance, Compounding/Sanitation/Engineering) as well as support groups (Procurement, Logistics, Warehouse).

Reports To

This role reports to The Director of Plant Operations.

Primary Responsibilities

  • In charge of the introduction and Execution of;

o Continuous improvement program (CIP) and Strategic plan.
o Reason code process.
o Tools.
o KPI report for the Operational site.

  • Within Operations, the CIP manager is responsible for:

o Setting up of standards and targets to increase efficiency.
o Process optimization and standardization.

o Review process value stream mapping and recommend staffing levels, materials, machines, methods and performance metrics (measurements) to ensure an effective operation.
o Consulting and supporting of the management to achieve the targets for productivity and quality.
o Support site management in its strategic planning process and its implementation by taking ownership of relevant projects and by taking a leading role in other programs; e.g. Manufacturing Fundamentals.

o Coaching of leadership teams in the definition and realization of their CIP projects and the utilization of the CIP tools.
o Conducting CIP trainings.
o Sustainable resolution of systemic issues by applying value stream analysis process.
o Develop CI methodology, perform training, coaching and assessment, in collaboration other functions.
o Manage the operations “Good to Great” cost savings programs, meetings and action lists.
o Documentation of CIP activities.

  • Support the Quality Department by leading the operational root cause analysis and Corrective and Preventative Action (CAPA) projects.
  • Utilize problem solving capabilities to build an CI culture such as Root Cause Analysis, Kaizen, SMED and Six Sigma skills.
  • Fairly and consistently adhere to all Company and Plant procedures, work rules and guidelines.

Qualifications & Experience

  • University Bachelor's degree in Engineering, Operations, Manufacturing, or equivalent education and experience as determined by management;
  • 15+ years of continuous improvement management, re-engineering experience including but not limited to procedure analysis, business processes, integration of new initiatives;
  • Working experience in the FDA/Health Canada Regulated Cosmetic/Pharmaceutical Field is required.
  • Six Sigma Black belt Certification and Lean Manufacturing Certification required
  • ASQ Certified CMQ/OE and CSSBB.
  • Practical experience using modern Operational Excellence and Continuous Improvement methods (LEAN, TPS, SQDCI etc.);
  • Proven knowledge and experience in applying Six Sigma and Lean Transformations in manufacturing operations, leading change and educating others on Lean principles and deployment planning;
  • Strong project management, organizational, analytical and computer skills including Microsoft Office and applicable proprietary software applications with ability to integrate new technology into an existing business environment.
  • Excellent communication and presentation skills - must be able to articulate a clear vision through presentations with senior management using strong logic and compelling data;
  • Proven ability to identify and respond to the short, medium and long-term business priorities that govern the direction of various initiatives;
  • Must be a disciplined self-starter who is self-motivated. Ability to work effectively as part of a team and individually is critical for success;
  • Demonstrated ability to apply critical thought processes to develop, recommend and implement strategies and programs that address plant and corporate objectives;
  • Proven ability to work efficiently under conditions of multiple deadlines and changing priorities.

Work Environment

  • The individual will work in the Warehouse/Production facility located in Etobicoke, ON home base office.
  • The individual may occasionally travel to multiple facilities as necessary to carry out projects. Flexibility is a must.

Work Location

Warehouse/Production facility (ies) - Etobicoke, ON.


Compensation will be based on qualifications, education and work experience. To be discussed at interview.

We would like to thank all interested applications for your time and interest in the role. However, only those whose qualifications, skills and experience closely matches the job requirements will be contacted.

And the serious stuff:

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

Job Type: Full-time


  • Gmp: 6 years (Required)
  • Continuous Improvement: 10 years (Required)


  • Master's Degree (Preferred)


  • Etobicoke, ON (Preferred)


  • Six Sigma Black Belt (Required)
  • ASQ Certified CMQ/OE and CSSBB. (Required)
  • Professional Engineer (Required)


  • English (Preferred)