Business Development Representative (Service)

Black & McDonald - Greater Toronto Area, ON (5 months ago)

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Markham, ON


Black & McDonald’s Southern Ontario Service team is growing! This position is responsible for securing HVAC service, maintenance and contract agreements and using technical, organizational and service knowledge to assist customers in developing the best possible solution, while also generating revenue for the region. In addition, this position provides input and participates in the marketing, planning and technical development of products and services.

The Business Development Representative will be responsible for the following duties and responsibilities:

Work with existing clients, building long term relationships and future sales
Utilize proven sales methods to identify and solicit potential clients for future Service work
Work with Lead Generator to follow-up on prospective clients
Meet with and develop impressionable relationships with clients to successfully understand their needs and specific requirements
Change orientation (open to change and the ability to identify where it is needed and how to make it happen)
Communicates effectively
Continuous learning (ongoing effort to learn and contribute to the learnings of others)
Customer focus (understand the needs and perspectives of both internal and external customers)
Holds self and others accountable (take personal responsibility to meet commitments)
Problem solving and innovation (ability to approach problems logically and seek innovative solutions)
Teamwork and collaboration (work cooperatively and collaboratively with others)
Values and respects others (encourages and supports diversity)

A university degree or college diploma in business commerce or related sales/marketing discipline

5 years of experience in sales, and/or in a technical occupation related to the HVAC services and equipment


Excellent organizational and time-management skills
Excellent customer service skills
Availability to travel from time to time as required
Competency in basic computer skills, including Microsoft Office applications
Demonstrates a commitment to providing excellent client service by building and maintaining productive relationships with both internal and external clients
Demonstrates ability to manage relationships and communicate effectively at all levels
Ability to work well under pressure
Demonstrates ability to work in a multi-tasked, fast-paced, and changing environment
Ability to work independently and with minimal direction