Field Service Technician - Robotics And Mechatronics for Canada

Schubert Packaging Automation Canada - Toronto, ON (30+ days ago)

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Key Responsibilities and Tasks:
Responsible for troubleshooting, preventive and corrective maintenance actions, installation and testing of Schubert robotic equipment at customer plant locations
Work on electrical systems, PC controls, PLC controls, servo drives and controls, and mechanical systems
Recommend technical solutions by examining customer machines; clarifying requirements with customer representatives
Provide phone support to customer technicians in order to facilitate the resolution of hardware/software issues
Increase sales opportunities by identifying untapped customer needs, product enhancements, and industry developments
Maximize customer satisfaction by working closely with customer contacts
Represent Schubert to customers in a professional manner and provide effective and professional communication
Training of customer operators and maintenance staff
Must be able to travel for on-site servicing and installations; travel will be mainly within North America, occasional travels to the head office in Germany will be necessary

Skills and Qualifications:
Background in Mechatronics or Electronics
A minimum of 3 years hands-on experience in servicing or manufacturing of packaging machinery
Knowledge of robotic systems is desirable
Working knowledge of servo drives and control systems
Strong troubleshooting and problem solving skills
Positive attitude and ability to work independently, while still acting as a team-player
Ability to develop and maintain strong rapport with clients
Ability to communicate effectively both verbally and in writing
Flexibility – able to quickly adapt to new situations – and creativity – able to think “outside the box”
Able to commit to several months of initial training in Germany, as well as travel within North America for extended periods of time
Must have a valid work permit, drivers license

We offer:
Recognizing that employees are our greatest assets, we provide them with

a competitive total compensation package, which includes:
An interesting challenge with excellent prospects
Competitive salary commensurate with experience
Comprehensive initial and ongoing training
Four weeks of vacation
Enjoyable work climate in modern and innovative working environment
Excellent benefits package in accordance with industry standards