Food and Beverage Server

Best Western Plus Valemount Inn and Suites - Valemount, BC (30+ days ago)

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Job Summary: Provides the highest level of food service possible in an efficient, courteous,personable, and professional manner to ensure a positive guest dining experience. Accurately processes guest orders to ensure that all items are prepared properly and on a timely basis. Must be flexible with scheduling.

Job Duties:

· Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu

changes, makes suggestions and answers questions regarding food, beverages, and service.

· Processes guests’ orders and ensures all items are prepared properly and in a timely manner.

Communicates with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction

with the food and service.

· Observes diners to ensure guests are satisfied with the food and service, and respond to any

additional requests.

· Clears and resets table at the end of each course or upon completion of the meal.

· Prepares guest checks that itemize and total meal costs and sales tax.

· Follows food safety and handling procedures and compliance regulations as outlined by hotel

standards and Federal, State, and Local laws.

· Adheres to all hotel safety and security policies and procedures as outlined by hotel standards

and Federal, State and Local laws.

· Maintains superior standards of quality, service, and cleanliness in the restaurant and service

area. Consistently maintains a neat, organized and clean workspace and uniform.

· Demonstrates a commitment to provide the best possible experience for guests, ensuring

superior personalized service.

· May serve as cashier.

· Performs other duties as assigned or as needed

Qualifications:

· High school graduate or equivalent preferred.

· Must have current food handling licenses/permits and maintain such licenses/permits.

· Strong communication, organization, and problem-solving skills.

· Knowledge of principles, values and processes for providing superior guest service.

· Knowledge of basic math.

· Ability to project a professional, friendly and courteous image to guests.

· Ability to multi-task and be detailed oriented.

· Ability to work well under pressure in a fast-paced environment and within a team concept
· Ability to work a flexible schedule, including mornings, weekends and holidays

Job Type: Full-time

Experience:

  • Serving: 1 year (Preferred)

Duties:

  • Greeting and seating customers
  • Taking, confirming orders and relaying to the kitchen or bar staff
  • Serving food
  • Serving alcohol
  • Busing, cleaning, and resetting tables
  • Answering phone calls
  • Placing to-go orders
  • Prep or side work
  • Preparing bill and processing payment
  • Cleaning duties such as stocking, sanitizing, sweeping floors, washing dishes
  • Reconciling daily cash transactions