Market Manager - Orilla & Surrounding Area

Circle K Corporate - Toronto, ON (30+ days ago)

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SUMMARY:
This role is pivotal to the success including growing sales and profits in individual business units. You will oversee the efficient and profitable operation of approximately 12-14 stores. You will act as a liaison between our stores and Support Office working in partnership with our QSR Branded Managers & Branded Market Managers, Corporate Store Managers, and our Business Partners to oversee the effective execution of company directed programs, promotions and marketing initiatives.

KEY RESPONSIBILITIES & ACCOUNTABILITIES:
 Prioritize customer service, engagement and expediently resolve escalated customer concerns.
 Conduct market meetings, deliver training initiatives and inform store operators of directives.
 Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
 Monitor sales, competitive pricing, promotional programs.
 Actively participate in recruitment, selection and development of store operators and corporate managers.
 Execution of all security, mystery shop, health and safety programs.
 Ensure company standards are maintained at each site and that government legislation such as Health and Safety and WSIB are followed.
 Audit banking and other financial information at the store level.
 Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
 Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.
 Follow merchandising programs, store sets, and participating in store renovations.
 Align with Branded Market Manager to ensure operational compliance with Subway Restaurants.
 Collaborate with Tim Hortons' representatives and Circle K’s Agents to manage the licensed coffee business.
 Ensure operational compliance with Tim Hortons’ coffee standards, promotions and inventory management.
 Communicate all required information and reports to proper channels.
 Contact and control outside services.
 Any special projects as directed.

PROFILE REQUIREMENTS:
 Bachelor’s Degree in business, marketing or related field preferred, or equivalent experience.
 Requires a minimum of 3-5 years of retail management experience.
 Proven track record of success in a retail or food services environment, and a thorough understanding of the industry.
 Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.
 Must be proficient in Microsoft Word, Excel, and PowerPoint.
 A current valid driver’s license with a clean abstract is required to operate company vehicle

Circle K welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Job Type: Full-time