BAND 3 - Senior Manager, Organizational Development & Change

BC Public Service - Burnaby, BC (30+ days ago)

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Senior Manager, Organizational Development & Change
Regular, Full-Time, Burnaby
Management Band 3 - Salary range: $76,200.06 - $105,700.02 annually

STEP into a career with one of BC’s Top Employers since 2009.

The Liquor Distribution Branch (LDB) is one of two branches of Government responsible for the wholesale distribution and retail sale of beverage alcohol and non-medical cannabis. In 2018/19 the LDB recorded gross sales of $3.6 billion, generating a net income of $1.104 billion that supported vital public services including health care and education. It has a workforce of approximately 4600 full- and part-time employees working across 197 BC Liquor Stores, two BC Cannabis Stores (online and stand alone), a Head Office, three Wholesale Customer Centres and three Distribution Centres. The LDB is led by a General Manager and CEO who is responsible for administering the Liquor Distribution Act and the Cannabis Distribution Act, subject to direction from the Minister. As part of BC’s mixed-model retail system for liquor and non-medical cannabis, the LDB is committed to providing customers with an enhanced shopping environment, an expansive product selection and a high level of service.

The Senior Manager, Organizational Development and Change provide advice and guidance regarding organizational development, change and employee engagement programs. The Senior Manager oversees the day to day responsibilities of the organizational development and change team, ensuring smooth and efficient execution of duties to keep the organization’s workforce at peak performance.

The Senior Manager plays a critical role in strategic program development, projects and continuous improvements that improve operations and align to the organizational goals and strategies.

The Senior Manager, Organizational Development and Change reports to the Director, Organizational Development and Change, and applies an understanding of LDB operations and comprehensive knowledge of PSA policies, collective and component agreements to manage the provision of services within the position’s area of responsibility. This position must establish and maintain links with:

LDB Executive and Managers – proactively builds relationships, learns operational requirements and understands client’s needs and expectations to provide consultative services regarding all aspects of learning and performance.
Public Service Agency (PSA) – liaises with PSA representatives to consult on issues and to obtain information and implement changes as per PSA policies.
LDB Employees - provides information regarding the application of policies and other ad hoc meetings as required.
Please review the attached job description for a complete list of duties, qualifications, and competencies.

To be considered for this opportunity, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.

An eligibility list for permanent or temporary future opportunities may be established. This position is excluded from union membership.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Jasdeep Dhaliwal, HR Advisor, Talent & Compensation by phone at 604 252-7452. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the How to Apply section below.

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Education and Recent, Related Experience:
A post-secondary degree and/or diploma in a related field, with several years of progressive leadership experience that includes the following:

Providing organizational development and change services to a large, multifaceted organization;
Leading, supporting, and developing direct and indirect reports within a structured organization, and managing multi-tiered support service teams;
Effectively consulting with and guiding senior leadership teams to develop employees to drive efficiencies and enhance services to further the goals of the organization and teams;
Championing continuous improvements within a department to reflect the changing needs of the organization.

An equivalent combination of education, training and experience may be considered.

Knowledge of Human Resources Management framework (including learning, organizational development and change management policies, procedures and standards).
Working knowledge of a Human Resource Information System, PeopleSoft preferred.

Skills & Abilities:
Demonstrated strategic thinking and business acumen to support the delivery of services, solutions and results.
Demonstrated ability to consult, develop and maintain positive working relationships with external and internal customers/clients.
Excellent ability to facilitate dialogue and resolution of complex issues with a wide variety of stakeholders, including senior executives.
Excellent communication skills and demonstrated ability to communicate effectively with all levels within an organization.
Demonstrated management leadership abilities; ability to lead, direct and develop a team effectively.
Strong analytical and problem solving skills with an ability to understand broad HR issues and apply innovative approaches to finding solutions.
Strong attention to detail and the ability to communicate analytical/data driven recommendations.
Demonstrated ability in managing multiple issues with tight timelines, adjusting quickly to changing priorities.
Demonstrated ability in managing multiple issues with tight timelines, adjusting quickly to changing priorities.