FMAV AV Technician Audio Visual Ottawa Production Centre

PSAV - Ottawa, ON (30+ days ago)

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Position Summary

Our Technicians focus on audio, video and lighting engineering and their role encompasses the set-up of equipment, facilitation of technical equipment for the event, and the strike of the equipment.There are also shop and equipment maintenance responsibilities.

This intermediate level role is focused on developing a deep and broad base of skills for technical mastery and an outstanding customer experience.

Responsibilities

Event Pre-Production

Advance planning with client to recommend appropriate AV and staging solutions on-site
Liaise with internal team resources to develop solutions and technical configurations
Loading Content onto media servers, computers
Project/production management of all events
Preparing, labeling and scanning equipment as required
Load/unload gear and equipment

Event Execution

Provide an outstanding customer experience when in liaison with client and/or venue staff
Install, configure, troubleshoot, repair, and replace AV systems and equipment for both live events and conference rooms, for all sizes of events
Operate and maintain all formats of AV equipment and provide expertise and guidance to the client
Developing leadership skills to provide on-site guidance for crew as required
Ensure all venue safety requirements and supplier protocols are adhered to
Flexibility to accommodate and deliver last minute changes to meeting requirements
Operate lift equipment and delivery trucks in accordance with company safety standards/policies
Provide feedback to management with respect to client satisfaction
Aid in development and documentation of standards and operating procedures

Equipment

Use research and field experience to provide input on technical equipmentinventory acquisition plans
Develop expertise in maintaining, repairing and protecting all equipment

General

Shows up in a professional way, in appearance, communication and execution
Provide excellent customer-service and strive to exceed the expectations and needs of internal and external stakeholders, by maintaining positive relationships with clients through clear and consistent communication
Develop and maintain good internal/external client relationships with vendors while ensuring confidentiality
Remain current with industry technologies, products and trends
Support special projects as required
Direct, support and communicate with crew, and account managers to ensure consistent and clear needs and expectations
Complete administrative requirements such as completion of ‘show sheets’ and entering hours for payroll
Provide routine quality control oversight of the event

Competencies

Professional image and demeanour
Technical aptitude
Strong problem solving skills
Positive attitude
Commitment to exceptional customer service / exceeding client expectations
Able to work independently and exercise autonomy in decision making
Effective team player willing to assist other business areas as appropriate
Strong organizational skills
Professional communication skills and excellent organizational skills with the ability to manage multiple demands/projects simultaneously
Creative and flexible, with the ability to interact with clients and coworkers, often under deadline pressures
Be proactive and identify an potential issues during the pre-planning phase of the event with business areas and communicate issues (i.e. equipment failure or last minute revision)
Discretion in protecting clients’ confidential information/event content

Qualifications

Audiovisual / technical production training and/or expertise
Proficient with computer systems used in multimedia production, including web-casting
Possess the following functional abilities: lift 50 pounds, walk, stand, and sit for lengthy periods of time
Ability to be flexible in working hours and be available to work outside of regular business hours
Ability to travel periodically as work dictates

Physical Requirements

Physical Requirements

Hours Per Day

Lifting Requirements

Frequency

Sitting

2-3 hours

Lifting 0 - 15 lbs*

Continuously

Standing

4-5 hours

Lifting 16 – 50 lbs*

Frequently

Walking

4-5 hours

Lifting 51 - 100 lbs (2+ persons)

Occasionally

Stooping

2-3 hours

Lifting Over 100 lbs (2+ persons)

Occasionally

Crawling

2-3 hours

Kneeling

2-3 hours

Carrying Requirements

Frequency

Bending

2-3 hours

Carrying 0 - 15 lbs*

Continuously

Reaching (above your head)

2-3 hours

Carrying 16 – 50 lbs*

Frequently

Climbing

0-1 hours

Carrying 51 - 100 lbs (2+ persons)

Occasionally

Grasping

4-5 hours

Carrying Over 100 lbs

Never

Auditory/Visual Requirements

Frequency

Pushing/Pulling Requirements

Frequency

Close Vision

Continuously

Pushing/Pulling 0 - 15 lbs*

Continuously

Distance Vision

Continuously

Pushing/Pulling 16 – 50 lbs*

Frequently

Color Vision

Frequently

Pushing/Pulling 51 - 100 lbs*

Frequently

Peripheral Vision

Occasionally

Pushing/Pulling Over 100 lbs

Occasionally

Depth Perception

Frequently

  • Identifies the physical requirements that team members perform without assistance.
Hearing

Continuously