RedHat OpenStack Expert

Step by Step Professional Services - Brampton, ON (6 months ago)

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We are seeking a RedHat OpenStack expert to support a Juniper Contrail Networking and Contrail Cloud project.
You will be involved in virtualizing mobility functions on server infrastructure with Contrail doing the networking and CC for networking and compute/storage.
Our client has a resource handling the Juniper piece but requires a RedHat OpenStack expert to help out.

Having Networking and Contrail experience would be great but is not required. RedHat OpenStack expertise is required.

6months to start, onsite in West end Toronto

OpenStack Resident Engineer position to assist with the deployment of the signaling virtualization effort.
Mobility 5G project will follow after the Mobility effort.
This resource needs to be an expert with Red Hat Openstack, with experience in configuration, operating and troubleshooting.
In addition to assisting with the Contrail/OpenStack virtualization project, this resource will focus heavily on building the customers skills and capabilities on the technology.

Expert level Openstack capabilities required (configure/operate/troubleshoot underlying infrastructure
Hands-on work experience on Red Hat OpenStack Platform operation/development/system management, cloud or server virtualization
Responsible for TOI / knowledge transfer to build customer capabilities
In-depth experience with Redhat KVM (Linux Hypervisor that powers OpenStack and provides virtualization services for OpenStack)
Expert-level Linux troubleshooting skills; ability to troubleshoot issues with the underlying components of OpenStack when investigating incidents or testing new features
Hands-on experience with Linux virtualization and cloud technology (Redhat Openstack. Ubuntu, KVM, OpenContrail)
Juniper Contrail Networking & Contrail Cloud experience a bonus

Desirable Certifications:
Red Hat:
Red Hat Certified System Administrator (RHSCA)
Red Hat Certified Specialist in Ansible Automation (EX407)
Red Hat Certified OpenStack Administrator exam (EX210)
Red Hat Certified Engineer in Red Hat OpenStack exam (EX310)
Red Hat Certified Specialist in OpenShift Administration exam (EX280)


To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
To understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting a network that is available and sustainable.
To carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network
To test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
To troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution on pre and post production issues.
To raise equipment Return Material Authorizations (RMA’s) and to track these through to problem resolution
To produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer
To hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
To train the Customer’s design, implementation and support personnel to configure and operate the Juniper Networks products
To assist the Customer to develop Network Operating and Equipment Operating Procedures
Support production environment of Juniper products within the Customer infrastructure
Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer
The Resident Engineer is expected to peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
The RE will be expected to develop secondary skills in other products in the Juniper product portfolio.

Base Qualifications

Candidates for this role MUST be able to demonstrate the following competencies
Strong Interpersonal skills, Ability to work well with many levels of customer engineering and management, ability to work well with the juniper account team and Technical assistance center.
The ability to function in a team environment and recognize and take on tasks with self-direction as well as the ability to take direction from the customer, account team, and Advanced Services Management.
The ability to communicate well within the Juniper team articulating customer problems before they become issues being proactive where possible.
Passion to continue learning and expanding your knowledge.

We would like to thank you personally for applying to Step by Step Professional Services Inc. Please note that we will review your application and only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise.