The City of Guelph is a vibrant community with over 120,000 people located in the heart of Southern Ontario, just one hours driving distance from Toronto. Set in a picturesque natural setting, Guelph is known for its rich architectural heritage, growing economy and excellent quality of life – all good reasons to consider a career in this beautiful city.
Resumes are being accepted for the casual part-time position of Administrative Clerk III to support the Sleeman Centre. The successful candidate will possess a strong background in social media and web page management, excellent organizational and interpersonal skills providing a high quality customer service and continuous improvement. Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, excellence and wellness, the candidate will aid in the achievement of the Community Vision – to be the city that makes a difference.
Hours of work
Up to 20 hours per week, Monday through Friday between the hours of 8:00 am and 4:30 pm.
Assist with weekly payroll entry and prepare timekeeping records for hourly employees.
Provide exceptional and professional customer service to both internal and external customers, via telephone, e-mail, and in-person accurately and efficiently addressing/resolving inquiries/complaints.
Provide clerical assistance for all areas of the Sleeman Centre Division including; typing of correspondence and reports, data entry, record keeping, minute taking, tracking of information for statistical reporting and distribution of information as required.
Provide back-up and support for Divisional administration in their absence or when required.
Act as a resource to the facility team.
Responsible for the Department general email box, which will include logging requests for service and/or responding to program and service inquiries.
Distribute Department mail.
Provide assistance with the processing of financial tasks – balancing of sales revenues and making weekly floats and recording sales reports.
Provide monthly statistical reports associates with job functions.
Proactively manage ScreenScape digital signage.
Responsible to organize, update, produce and coordinate all Sleeman Centre social media.
Accountable for website maintenance and material.
Assis with promotions and special events.
Perform other related duties as assigned.
Considerable experience related to the duties listed above, normally acquired through a high school diploma and 2 to 3 year’s experience in office administration. Candidates with an equivalent combination of education and experience may be considered.
A post-secondary education in a related field would be considered an asset
Excellent verbal and written communications skills with the ability to communicate with all levels of staff, stakeholders and the general public.
Excellent customer service skills with the ability to effectively resolve customer inquiries/complaints in a courteous and efficient manner.
Advanced computer skills in Microsoft Word, Excel, Outlook; experience with work order management software and social media applications would be an asset.
Strong data entry skills with a very high degree of accuracy and speed.
A self-starter with excellent time management and organizational skills.
Ability to work on your own and in a team environment.
Able to manage multiple and changing demands and priorities.
$17.70 per hour
How to apply
Qualified applicants are invited to apply using our online application system by Sunday November 3, 2019. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.
Please click on the “Apply for this job” button. Instructions will follow.
Apply for this job
The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.