Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
This entry level Inside Sales Representative (ISR) is responsible for generating revenue utilizing a consultative selling approach in the sale of Waste Management services to small/medium business segment customers. The ISR receives and closes warm customer leads from different sources. A successful ISR consistently meets or exceeds weekly and monthly sales activity goals as well as establishes and maintains a high level of customer satisfaction in all sales transactions. Total compensation (including base + commission) may touch thereabouts of $50,000 per annum.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Receives and acts upon sales opportunities received from inbound calls and internal lead sources and/or eBusiness (online sales streams); Expands on sales of products and services with existing customers
Conducts pre-sales activities to gain understanding of the customer’s needs and prepare for the sales call. This includes gathering appropriate marketing material and pricing plans, identifying customer needs and interests to determine the best sales strategy and identifying potential objections with plans to address during the sales call.
Negotiates and closes sales by effectively communicating alternatives and positions to reach mutually beneficial sales agreements
Understands and adheres to established and approved WM sales processes
Presents WM products and services using a consultative approach that clearly shows how the solutions would meet needs and provide benefits; leverages supporting evidence and clearly connects WM solutions to customers’ business needs
Adjusts sales technique depending on the nature of the prospect or customer
Presents compelling arguments to support recommended sales solutions
Overcomes objections during sales negotiations by emphasizing the value of WM offerings that benefit the customer
Facilitates agreement to a sales solution that will meet the major needs of both parties
Finalizes sales agreements with specific actions outlined and commitments for next steps
Conducts post-sale administrative work to ensure product/service implementation is successful
III. Supervisory Responsibilities
This job has no supervisory duties.
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Education: High School Diploma, GED or High School Equivalency (accredited)
Experience: No prior work experience required
B. Certificates, Licenses, Registrations or Other Requirements
C. Other Knowledge, Skills or Abilities Required
Proficient in computer skills
Ability to work effectively as an individual contributor as well as part of a team
Devising Sales Approaches and Solutions
Expanding and Advancing Opportunities
Communicate with Impact
Influence and Negotiating Sales
Planning and Organization
If this sounds like the opportunity that you have been looking for, please click "Apply.”