TNG is currently seeking a Permanent Part Time Order Clerk to join our team in Burlington, Ontario. If you have strong administrative and customer service skills, good Excel skills and are able to work in a team as well as independently this position could be perfect for you!
The primary responsibility of this position is to process and track all customer sales orders. This position will also be responsible for delivering information and resolving issues in an accurate and timely manner, while supporting good relationships with both internal and external customers. Training will be provided.
Hours would be Monday to Friday, 11 am or 12 pm start working to 4:00 pm
Reporting to the Distribution Supervisor, the ideal candidate will:
Receive, enter, code and process incoming orders in SAP
Prepare invoices, shipping documents, and contracts
Review orders and verifying data for completeness
Maintain an in-depth knowledge of products and services offered
Verify project status and submit sales order to Production/Purchasing/Logistics Department
Establish, maintain, and update files, records, and other documents
Investigate and respond to inter-departmental inquires
What you Bring:
One to two years of experience in a fast-paced customer service role or order management role in a high volume manufacturing environment
Intermediate proficiency in Microsoft Office programs (Excel, Word, Outlook) are required
Strong computer skills are required, as well as Internet research abilities
Strong attention to detail and high level of accuracy
Excellent data entry skills to quickly and accurately review and input data
Effective communication (both verbal and written), time management and organizational skills
Superior phone etiquette and ability to deal effectively with internal or external customers, peers and management
Strong problem-solving skills
SAP, CRM and ERP experience highly preferred
Experience in data processing or inventory management considered an asset
What we Offer:
Being a part of the larger Jim Pattison Group with over 100 years of vibrant history
A culture you do not want to miss out on!
TNG welcomes your interest in the above opportunity. Interested applicants are encouraged to apply with cover letter and resume. While we thank all those who apply, only successful candidates will be contacted.