At Meatings Barbecue Inc an Event Coordinator develops, implements, and monitors standards of service and coordinates catering activities amongst staff to ensure that a high quality of production and service is consistently maintained. The Event Coordinator will work closely with the Catering Manager to plan and execute catering services which include, food & equipment preparation, equipment maintenance/cleaning, delivery logistics, staff management, and event service. As the Event Coordinator, it is your responsibility to ensure the highest quality of food standards, customer service, and overall experience.
Role & Responsibilities:
- Oversee all event operational requirements (rental logistics & confirmation)
- Organize event timelines (who/what needs to be where and when)
- Arrange all rental equipment, linens, plates, silverware, glassware etc.
- Work with the customer to determine what they want and liaise with vendors and suppliers to determine what we can offer
- Ensure all rental supplies are delivered on time specifically to each event.
- Ensure all catering events run smoothly & efficiently.
- Manage all aspects of event planning meeting strict deadlines
- Establish SOPs (Standard Operating Procedures) and train event staff
- Ensure we are strictly adhering to all health and safety guidelines including food-safe and smart-serve
- Coordinate with the catering manager, internal staff, clients, vendors, and others to establish needs specific to each event
- Serve as a liaison between the client and our catering department
- Lead pre-event meetings when necessary to inform staff on the flow of service and event requirements
- Plan and facilitate logistics for all events, including venue preparation, transportation, equipment, food delivery etc
- Oversee client experiences from conception through post-event, managing on-site preparations, production, and event breakdown, ensuring consistent, high-level service throughout all phases
- Troubleshoot and handle any issues that arise on the event day
- Communicate directly with the customer throughout the event planning process to learn requirements and goals, and ensure all parties understand relevant information and details.
- Monitor and oversee events from preparation and set-up through teardown to ensure adherence to planned format, compliance with regulations, cooperation between vendors, resolution of issues, and overall satisfaction of participants and sponsors.
- Perform post-event tasks promptly such as meeting with clients to ensure satisfaction, reviewing invoices and bills, approving payments, and documenting issues and resolutions.
- Assist executive level management as needed and when needed
Skills/Requirements
- 3 - 5 years of related experience
- Strong communication and interpersonal skills
- The ability to think on your feet and take initiative
- Work well in a team environment
- The ability to lead and motivate staff
- A well-organized approach to working with administrative & IT literacy
- Numeracy and financial skills in order to manage a budget
- An appreciation of customer expectations and commercial demands
- Stamina to work long hours when needed
- Ability to work under pressure
- Flexibility and the ability to solve problems in a high-pressure environment
- Desire and ability to provide a positive customer experience and enhance the Meatings brand
- Drive and determination to improve standards, service, and profitability
- Available to work evenings and weekends as needed
- Proven supervisory or management experience
- Food and beverage experience
- Business management skills and time management skills are an asset
- Knowledge of alcoholic and non-alcoholic beverages
- Knowledge of safe food handling & first aid
- Smart Serve and FoodSafe required
- Drivers License Required
Job Types: Full-time, Part-time
Part-time hours: 24 per week
Salary: $20.00-$23.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Supplemental pay types:
COVID-19 considerations:
N/A
Education:
- Secondary School (preferred)
Experience:
- event coordination: 3 years (preferred)
- Event Coordinating: 3 years (required)
Licence/Certification:
- Smart Serve (required)
- Driving Licence (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
Work Location: One location
