Receptionist/Undergraduate Secretary

University of Victoria - Victoria, BC (30+ days ago)

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The Department of Economics in the Faculty of Social Sciences is a well-established, collegial unit with a current complement of 28 regular faculty members and 6 support staff.

Job Summary

The Department of Economics is an academic department in the Faculty of Social Sciences and has a wide variety of progams for undergraduate and graduate students. In particular, it has a large international enrolment in its undergraduate programs.

This position provides support for the Department as the first point of contact for students, faculty and visitors to the university. This position is responsible for answering and directing inquiries, providing general office support to instructors and staff, and detailed administrative support to the undergraduate program, undergraduate adviser and assistant to the chair, and distributing information via the web and social media.

Job Requirements

Ability to act effectively and professionally in a receptionist capacity and under limited supervision
Ability to provide excellent customer service and handle difficult interactions
Strong communication skills in dealing with students whose first language is not English
Strong clerical skills, including word processing, excel and use of standard office technology
Detail-oriented with extreme accuracy shown in preparation of documents, updating records and website
Ability to multi-task, prioritize and work effectively in a busy team oriented environment with frequent interruptions

Specialized Knowledge/Education:
Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint), Adobe Acrobat
Knowledge of BANNER, FAST, Cascade and Connect considered an asset
Familiarity with UVic programs, policies, procedures and business systems considered an asset

1-2 years related experience in a general office environment
Experience working in a post-secondary environment considered an asset

UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of groups experiencing barriers to equity.

Read our full equity statement here:

Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact Belinda Fontes, HR Programs and Project Manager, at Any personal information provided will be maintained in confidence.
Additional Information
997654-ECON-2020-UPD FOR JD-Receptionist Secretary PB5