This posting is to fill term, as well as auxiliary on-call and casual positions.
Working for Whitehorse Emergency Shelter means you have a chance to make a difference every day. Our name says ‘shelter’, however we are so much more than just a warm place to stay. Our staff works to build connections, promote recovery and inclusion, provide support, deliver programming, offer meals and create a safe, welcoming space. You can be part of that team!
We are seeking experienced and caring individuals who are committed to being a part of our Shelter Team to better help our at-risk and vulnerable people improve their health and well-being. Bring your skills to us and we will help you develop with access to in-house professional development, flexible work and leave options to meet your needs, and a comprehensive rewards package. Map your career as a Public Servant with us and see where it will take you. Learn more about what we offer.
As part of our team you would:
Develop relationships and connections with our residents and guests to provide low-barrier services and supports
- Offer crisis intervention and de-escalation for people who have multiple and complex needs, including homelessness, lack of access to services/supports, ill-health, mental illness, substance misuse, trauma and violence, discrimination, cognitive impairment, etc.
- Assess ongoing safety risks and implement conflict resolution, and de-escalation techniques
- Develop and implement basic case planning with residents and guests who have complex care needs including extensive trauma, disabilities, mental health and substance use challenges
- Create a safe, supportive and respectful environment for all residents, guests and visitors.
- Orient guests and visitors to the facility and many supports available onsite
- Maintain comprehensive and professional records
- Maintain professional boundaries, possess good self care and adhere to professional conduct
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To learn more about the position of Support Worker or the Whitehorse Emergency Shelter, please contact Emma Beeching, A/Manager – Whitehorse Emergency Shelter, at Emma.Beeching@Yukon.ca
To learn more about applying on positions within Health and Social Services, please contact Lisa Wallace, Human Resource Consultant, at Lisa.Wallace@Yukon.ca
Please do not email resumes to the email address above; resumes may only be accepted through E-recruitment, found at here. Please create an account to upload your resume.
Please submit your resume clearly demonstrating how you meet the following qualifications – specifically – how your work experiences and related duties align with the essential qualifications shown below. Note that selection for further consideration will be based solely on the information you provide in your resume.
* Refer here for more information about preparing your resume for a Yukon Government posting *
- Certificate, diploma, or degree in social work, nursing, mental health, addictions, or other related health services field OR relevant related experience
- Experience working with vulnerable individuals who are homeless, marginally housed and present with complex needs, such as substance use, mental health and/or physical health challenges
- Experience working in a fast-paced environment that has a high frequency of crisis, including mental health and substance use
- Experience helping clients identify and access the supports and services they require to meet their needs and goals
- Experience providing crisis management, conflict resolution and informal counselling
Desired Knowledge, Skills and Suitability
Candidates should have and may be assessed on:
- Demonstrates knowledge of trauma-informed practice, cultural competency, harm reduction and Housing First principles
- Demonstrates knowledge of indigenous culture, traditions, communities, and local First Nations Governments and organizations, as well as understanding of the impacts of historical trauma and ongoing poor social determinants of health
- Demonstrates knowledge of and ability to respond to mental illness, substance use, cognitive impairment, and challenging behaviours
- Demonstrates ability to defuse crisis and respond effectively to emergency situations
- Demonstrate critical and abstract thinking
- Demonstrated awareness and knowledge of the causes of homelessness and the issues impacting homeless/marginally housed individuals
- Excellent interpersonal, teamwork, conflict management, and relationship building skills
- Sound professional boundaries, adherence to ethical principles and managed self care.
- Effective oral and written communication skills
- Excellent organizational skills
Conditions of Employment: Vulnerable Sector RCMP Security clearance, WHMIS 2015, TB screening, and Standard First Aid
Job Requirements: Works frequent evenings, nights, and rotations. To provide front-line supports to individuals accessing the Whitehorse Emergency Shelter, which includes: shelter intake, lay counselling, offering linkages and connections to community supports, and maintaining surveillance and over-sight of the facility to ensure guest and staff safety at all times. Works primarily in a facility setting. Exposure to clients with high levels of complex needs, substance use challenges and direct and vicarious trauma.