AlarmForce, a Bell Canada Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bilingual Customer Care Representative, AlarmForce
The Bilingual Customer Care Representative will be the first point of contact for all AlarmForce customer matters and inquiries which includes, but is not limited to, responding to all customer questions related to billing, contract renewals, account changes, and other customer service related issues. The Bilingual Customer Care Representative must stay abreast of all products and services, corporate and customer policies to ensure accurate information is available to best service all customers.
Education / Experience Requirements:
Bilingualism is a requirement (English and French)
Please apply directly online to be considered for this role.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Job Type: Full-time