Senior Manager - Salesforce Marketing Cloud

Deloitte - Toronto, ON (4 months ago)

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Job Type: Permanent
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto

Deloitte Digital is a Creative Consultancy – a new model for a new world. We believe that in the modern world, brands are no longer defined by the things they say, but rather the connected experiences they create. Leveraging the deep business expertise of Deloitte Consulting, the Deloitte Digital is thriving in the greenspace between traditional agencies and traditional consultancies — bringing new and innovation solutions to our clients and their customers. Plus, we have a lot of fun along the way.

Design, document, build, train and present implementation solutions for the Salesforce Marketing Cloud platform.
Develops solutions within Marketing Cloud using technical skills: SQL, HTML, CSS, Javascript. JQuery, JSON
Manage end to end delivery of projects with hands on involvement in the development and configuration of projects. Enforces standards, procedures, and methodologies for the software development life cycle.
Analyze emerging technologies, influences technology decisions and direction of project solutions.
Collaborate with product team members to fully understand business requirements and create clear architectural deliverables to achieve the client requirements.
Monitors progress and status of tasks and deliverables on projects and escalate issues and risks timely. Leads the delivery, implementation, and improvement of all applicable channel processes, methodologies, and service level agreements (SLAs).Provide on-going support to business and content teams on strategic technology platform, quality assurance and issue resolution.
Interact with stakeholders and has the executive presence to influence direction, sell ideas, roadmaps, and approaches.
Directly manages and mentors development team members. Perform other job-related duties as assigned.
Demonstrates subject matter expertise within Marketing Cloud product set including: email studio, journey builder, mobile push, SMS, automation studio, cloud pages, ads studio and social studio.
Four year college degree or equivalent experience with demonstrated proficiency
Experience in a customer-facing role. Consulting experience is preferred.
Experience in the digital marketing industry is preferred.
8+ year experience with Salesforce Marketing Cloud and developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
8+ years’ experience with HTML, XML, CSS and JavaScript
8+ years’ experience with SOAP APIs, REST APIs and integration techniques is preferred.
Canadian travel required and occasional international travel up to 75%. Candidates must be able to enter the USA to work on client assignments
Why Deloitte?

Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive – both professionally and personally. We do this by making three commitments to our people:

You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.
Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

Deloitte is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted