Specialist, Contract Governance

Fairstone - Montréal, QC (30+ days ago)

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Reporting to the Senior Manager, Procurement, the incumbent is responsible for management of obligations. In this capacity, the incumbent is responsible for performing analyses and making recommendations concerning contracts. The incumbent will provide the executives and the managers with advisory assistance in supplier management. In addition, the incumbent will write various reports, briefs and memoranda of understanding pertaining to the Department's mission. The incumbent also participates in the Procurement sector's accountability (key performance indicators, catalogue of products and services, dashboards, etc.). In the course of his/her duties, the incumbent will steer communications planned with the different customers and will organize regular communications with the main suppliers and all the business units. The incumbent will contribute to creating an environment that favours collaboration and cohesion, and collaboration with all sectors.

Key responsibilities

Analyze changes to the contracts, design strategies, conduct studies and make recommendations.
Articulate and translate the product vision into feature(s) and communicate the product strategy effectively to key stakeholders and team members.
Support defining minimum viable product (MVP) and effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.
Ownership of the quarterly roadmap and squad backlog (grooming, prioritization and refinement).
Work day to day with our squad and implementation partners to understand business needs, removing roadblocks, constantly communicating and gaining alignment around feature or product strategy
Analyze feasibility, cost ramifications, economics, or other aspects of planned or potential programs.
Set the quality standard for delivery, develop user story acceptance criteria, accept each story and participates in team demos and retrospectives to validate quality.
Lead problem resolution as needed to ensure that internal and external customers receive prompt and efficient service.
Work effectively to support growth initiatives of insurance products.
Play an advisory role and support the Department's partners concerning the drafting of calls for tenders, contract clauses, etc.
Draft cost/benefit studies, in the context of contract renewal or market solicitation.
Ensure contract compliance regarding user rights, in accordance with the rules in force.
Be responsible for tracking calculations of penalties and disputes and participating in their settlement.
Exercise functional authority for his/her assigned mandates entrusted to him/her, allowing him/her to change work methods and ways of doing things.
Develop collaboration with executive management and maintain business relationships with internal partners.
Develop and draft guidelines, decision-making files and explanatory notes related to the different contractual matters, if applicable.
Maintain up to date the policies, procedures and processes regarding contract and procurement management.
Participate in the drafting, deployment and evolution of key performance indicators (KPI).
Maintain and upgrade the systems and tools allowing adequate management of all contracts.
Update and upgrade dashboards and participate in data collection and publication.


Bachelor's degree in business administration, finance or management of logistical operations.
At least ten (10) years' relevant experience, including two (4) years in contract management in a similar position.
Experience and training in contract management and key performance indicators are advantages.
Excellent proficiency in oral and written French and English.
Proficiency in Excel, Word, Access and SharePoint software.


Ability to maintain harmonious interpersonal relations with every level of the organization and the suppliers.
Excellent writing and communication skills.
Ability to synthesize, good judgment, ability to analyze and make decisions.
Sense of priorities and organization.
Autonomy, initiative and leadership.

What’s in it for you?

Looking for a rewarding career? You’ve come to the right place. At Fairstone, we offer all our permanent employees:

Competitive salary with bonus potential
Incentive programs to recognize when sales targets are met (applies to branch network employees only)
A minimum of 3 weeks paid vacation (prorated to your start date)
Flexible Health and Dental Benefits
Employer Sponsored Pension Plan
Personal days and sick days
Tuition Assistance Programs
Paid volunteer day and organized volunteering events across the country
Ongoing Learning and Development Training
Referral Incentives up to $5000.00

and Much More……

If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you!

Come join our team!

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Whether you’re seeking first-time employment or are making a career change, Fairstone has the internal support to help our team members grow and succeed.

Time Type:
Full time

Job Type: