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hotel front desk manager

SWAGAT HOSPITALITY INC O/A Super 8
Hinton, AB
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

    • Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules

    • Supervision

  • 1 to 2 people

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure

    • Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
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