Senior Program Manager Physical Access Services

CIBC - Toronto, ON (30+ days ago)

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Description

What You’ll Be Doing

The Senior Program Manager Physical Access Services functions as an important member of the Corporate Security team as this position will be responsible for enhancing physical security capabilities enterprise-wide across CIBC, including its new flagship headquarters, CIBC Square.

Reporting to the Sr. Director Enterprise Physical Security, the Senior Manager, Physical Security Access systems and program, have the following key accountabilities:

The position carries the responsibility for leading and overseeing initiatives relating to CIBC’s enterprise physical security access program and mandate to ensure associated requirements and objectives are met.

This position will be responsible for the day-to-day management of the contracted physical access administrators to ensure service levels are met and to monitor overall program compliance and effectiveness.

How You’ll Succeed

Program Management - Manage contracted physical access personnel and associated strategies related to physical access. Manage physical access security and pass card systems globally
Physical Security Standards - Management of associated standards to safeguard CIBC’s tangible and intangible assets. Identifying, evaluating and recommending methods to mitigate threats to people, property, and information;
Program Governance – Monitor effectiveness of programs and report on associated metrics. Implement and oversee a program to ensure associated documentation is maintained according to records retention policies. Developing governance and oversight strategies necessary to fulfill monitoring and reporting accountabilities for standards owned by the Physical Security Team. Perform reviews of CIBC’s Corporate Security Standards, updating as necessary to ensure the standards reflect the evolving operating and threat environment.
Relationship Management - Liaise with stakeholders to support CIBC’s security efforts. This will include establishing lines of communication and a network of good professional relationships. Providing advice and support to various internal stakeholders on the overall physical access program and associated administration.
Vendor Management - Oversight and management of contracted physical security service providers and ensure vendor compliance with SLA/KPI’s.

Who You Are

You can demonstrate 3+ years of experience in the Corporate Security, Physical Security and/or Enterprise Security Risk Management field with an enterprise-wide or program management level mandate. Preference for direct experience in an environment that included the administration of an enterprise-wide physical access pass card program; Possession of a professional designation in the security field such as ones available from ASIS International (CPP, PSP) would be beneficial.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
Connect : Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What You Need to Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work in Canada at the location(s) specified above and, where applicable, must have a valid work or study permit
This is a regular full time role with a schedule of 37.5 hours each week.
Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC. An annual criminal record check may also be required

What You Need to Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location

Toronto-33 Yonge Street, 4th

Employment Type

Regular

Weekly Hours

37.5