Front Desk Agent

Mountaineer Lodge - Lake Louise, AB (30+ days ago)

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MOUNTAINEER LODGE offers 80 guestrooms in a variety of sizes to accommodate guests. Operating on a year-round basis, the Mountaineer Lodge provides a friendly learning environment for those interested in gaining experience in the hotel industry.

RESPONSIBILITIES include handling check-ins/check-outs, telephone calls and reservations, e-mail and fax correspondence, guest services (concierge), baggage handling, wake-up calls etc.

QUALIFICATIONS: Strong verbal English communication skills with emphasis on problem-solving.

The candidate must be a team player. Prior cash and credit card transactions and clerical experience is an asset. Basic computer skills are necessary, as the Front Desk operates on WebRezPro Reservation System. Candidate must be self-motivated within the office environment and able to work with minimal supervision. Knowledge of a second language is an asset (German, Dutch, French, Korean, Chinese, Taiwanese and Japanese).

Job Type: Full-time

Salary: $15.00 to $16.00 /hour

Experience:

  • front desk: 1 year (Preferred)