Tourism Event Project Specialist

City of Hamilton - Hamilton, ON (30+ days ago)

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About the City of Hamilton

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason


JOB ID #: 16330

Tourism Event Project Specialist
Planning & Economic Development
Tourism & Culture
28 James Street North


UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week

SALARY/HOUR: $38.150 - $44.620 per hour
  • Note: See appropriate Collective Agreement or the Non Union Salary Range for details.
STATUS/LENGTH: Temporary Full-Time

  • Note: This vacancy is for a period of 24 months.
Job Description ID #: 7434


Reporting to the Senior Project Manager, Tourism and Events (“Supervisor”), this position is responsible for working with culture, sport and tourism organizations to realize festivals and events in Hamilton that have measurable impacts on tourism growth and economic activity (“events”). The employee’s role will be to perform duties related to the planning, development and implementation of events through direct, facilitated or partnered methods including, but not limited to, the Canadian Country Music Associations 2020 Canadian Country Music Week; the Canadian Football League and the Hamilton Tiger-Cats’ 2021 Grey Cup Festival and preliminary work on the 2023 RBC Canadian Open. This position is also responsible for managing select City of Hamilton contracts and agreements with service providers for the delivery of annual large-scale civic events.


Coordinates the development and delivery of the culture, sport and tourism organization events either through direct, facilitated or partnered methods. Monitors delivery methods and recommends changes to the Supervisor. Ensures events meet with legislative standards, government regulations and corporate requirements. Assists the events organizers in completing municipal processes and requirements related to operations and logistics (e.g. permitting, on and off-street parking, security, transportation, transit, etc.)

Assists Supervisor in working with event organizers to ensure that risk management plans meet City standards. Ensuring that event organizers are aware of emergency and safety procedures and their role in following the procedures.

In coordination with Supervisor and the Tourism and Culture Division Marketing Team, develops and maintains an effective marketing program on Tourism Hamilton social media channels in support of these significant events.

Provides administrative support and acts as a resource to volunteer host committees and related programming, marketing and hospitality plans to ensure outcomes are achieved. This role will include planning and communicating Hamilton Host Committee meetings working directly with the Chair, Host Committee and Sub Committees for these events.

Liaise with tourism businesses and organizations in Hamilton to establish on-going communications and information links. Develop programs, services and other products for the servicing of special initiatives.

Oversees contracts and service agreements between the City and third-party service providers for the following annual civic events – Winterfest, Victoria Day Celebration & Fireworks and Christmas in Gore Park. Resolves problems directly with service providers.

Participates in the process of recording and monitoring budgets for the division of tourism events, providing reports as required. When required, work with Supervisor to develop mitigation strategies to meet targets for City operations.

Responds to public, staff and elected officials’ inquiries. Escalating complex issues to the Supervisor.

Identifying continuous improvement opportunities to enhance tourism event delivery.

Works in accordance with the provisions of applicable health and safety legislation and all City of Hamilton corporate and departmental policies and procedures related to the Occupational Health and Safety.

Performs other duties as assigned which are directly related to the responsibilities of the job.


Previous related work experience normally acquired through the completion of a University degree or College Diploma in Event Management, Tourism, Business Administration, Marketing, Recreation or related field.

Minimum three years related experience in project and event planning/coordination in the tourism, culture and/or sports sectors.

Excellent verbal and written communication

Demonstrated problem solving skills.

Experience working with volunteers and volunteer committees

Excellent organizational and time management skills with demonstrated ability to plan and organize work, set priorities and meet deadlines.

Demonstrated ability to work independently and collaboratively with community and business stakeholders, management and the general public.

Experience in a computerized environment including Word, Excel, Microsoft Outlook, PowerPoint and Customer Resource Management systems.

Must possess a Class “G” Driver’s License

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.

The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.

It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants

The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.