Customer Service Representative

1856824 Ontario Inc - Hamilton, ON (30+ days ago)

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We are a small independent cash store looking for a mature individual with experience to join our team *part time*; you must be able to work between the hours of 10 am and 8 pm. Monday through Friday. Every other Saturday. You must be reliable, and punctual. You must have cash handling experience, customer service skills and Microsoft Excel & basic computer knowledge. Collection experience is a definite asset. Police Check will be required upon hire. Only interested candidates should apply.

Job Type: Part-time

Salary: $14.00 to $15.00 /hour

Experience:

  • Collections: 1 year (Preferred)
  • customer service: 3 years (Required)
  • Cash Handling: 3 years (Required)

Education:

  • Secondary School (Required)

Licence:

  • Police Check (Required)

Language:

  • English (Required)

Job Duties:

  • Answer incoming customer inquiries
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Record and modify customer information within the database
  • Other duties as requested