Program Evaluation Coordinator

City of Hamilton - Hamilton, ON (30+ days ago)

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About the City of Hamilton

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason


JOB ID #: 16062

Program Evaluation Coordinator
Healthy & Safe Communities
Medical Officer of Health
David Braley Centre, 100 Main Street West

NUMBER OF VACANCIES: 1 Full-Time Regular

UNION/NON-UNION: CUPE Local 5167 Inside

HOURS Of WORK: 35.00 per week

SALARY/HOUR: $46.110 - $52.398 per hour
  • Note: See appropriate Collective Agreement or the Non Union Salary Range for details.
STATUS/LENGTH: Permanent Full Time

Job Description ID #: 4149


Reporting to the Manager, Epidemiology & Evaluation the Program Evaluation Coordinator (PEC) is responsible for leading, consulting, developing, coordinating and implementing evaluation activities (including research, performance measurement and continuous quality improvement) across Public Health Services. This is achieved through the provision of expertise, training, leadership, facilitation and guidance in the design and implementation of program evaluation, performance measurement and continuous quality improvement activities and deliverables.


Lead, coordinate, plan, implement and execute research/program evaluation, performance measurement and continuous quality improvement activities throughout PHS to ensure evaluation activities address departmental/corporate needs and priorities.

Stay current with program evaluation, performance measurement and continuous quality improvement best practices and apply learnings to work.

Assist with the development and maintain systems to monitor performance measurement.

Consult with departmental staff in developing program situational/needs assessments and evaluations by providing methodological expertise and advice on the feasibility and value of evaluations.

Develop evaluation tools (e.g., survey, interview guide) and provide training to departmental staff to support and enhance situational/needs assessment, monitoring and evaluation activities.

Conduct and facilitate interviews & focus groups.

Facilitate large group meeting/workshops with PHS staff.

Collect and analyze data from a vast number of sources such as literature, primary and secondary data sources.

Prepare comprehensive verbal and written reports, with actionable recommendations, of the results of evaluation activities to provide evidence for program decision making.

Develop methods to ensure the dissemination, uptake and utilization of research/program evaluation recommendations and initiatives.

Disseminate evaluation results using Knowledge Translation techniques and facilitate the application of findings to practice. Translate research/program evaluation findings into actionable recommendations for operational planning.

Develop, maintain and report on performance measures to provide cost effectiveness and cost-efficiency analysis of program to demonstrate public health program efficiency, value-add and inform resource allocation.

Liaise with decision makers such as Managers, Associate Medical Officer of Health and Department Directors on program changes and development.

Liaise with internal and external stakeholders including staff, management, community key partners and programs’ existing and potential clients as part of data gathering method in research/evaluation projects.

Develop grant proposals for external funding of departmental research/program evaluation activities.

Initiate and mobilize effective linkages with key community partners to establish partnerships that would increase access to information and resources.

Contribute to the development of the public health sector by facilitating student education, participating in research, teaching and activities in professional associations.

Develop a budget, monitor and report on expenditures related to evaluation projects.

Participate as a Public Health Services representative on local, provincial and national research/evaluation initiatives.

Make presentations at provincial and national health or evaluation conferences.

Provide guest lecture presentations at University or College classes on evaluation activities of the Public Health Services Department.

Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Perform other related duties as required.


Masters Degree in health sciences or a related discipline.

Knowledge of theories and principles of public health programming including community health planning and program evaluation, normally acquired through graduate level training in Health Science or Applied Science, Public Health or Social Science with an emphasis on program evaluation.

Knowledge and understanding of national, provincial and local government policies and procedures particularly of social and health policies.

Knowledge and progressive experience with both qualitative and quantitative research/program evaluation methods.

Knowledge and understanding of local, provincial and national government policies that relate to public health programs (e.g. Ontario Public Health Standards).

Experience in ethics submissions for review by the Research Ethics Board at McMaster University or local hospitals.

Ability to determine appropriate qualitative and quantitative evaluation methods.

Knowledge of and demonstrated experience with microcomputer systems and software packages (MicroSoft Word, Excel and PowerPoint) for conducting both qualitative and quantitative analysis.

Knowledge of advanced statistical analysis including working knowledge of Quantitative Statistical Software such as SPSS and SAS and Qualitative Research Software such as NVivo.

Working knowledge of Public Health databases such as Canadian Community Health Survey (CCHS), Census (Statistics Canada), IntelliHEALTH (Ontario Ministry of Health and Long Term Care), Rapid Risk Factor Surveillance System (RRFSS), Provincial Health Planning Database (PHPDB), Integrated Services for Children Information System (ISCIS), Integrated Public Health Information System (iPHIS), Panorama and Immunization Records Information Systems (IRIS).

Ability to identify and communicate organizational issues pertaining to making improvements in program planning and evaluation for deliberation to management.

Ability to synthesize information about a wide range of public health program goals and objectives.

Excellent facilitation, negotiation and public relations skills to support multidisciplinary staff.

Excellent written and oral communication skills, including strong interpersonal skills to collaborate with internal and external stakeholders.

Excellent problem solving and decision making skills.

Excellent knowledge translation and plain writing skills.

Demonstrated ability to work both independently and in a group.

Well-developed project and time management skills, ability to concurrently manage a variety of projects and priorities.

Credentialed Evaluator Status with the Canadian Evaluation Society (or ability to meet all eligibility requirements for Credentialed Evaluator Status) would be an asset.


Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.

The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.

It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants

The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.